Chris Hemedinger

Director of Engineering

Raleigh, North Carolina, United States35 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Director of SAS User Engagement with extensive experience.
Author of three editions of SAS For Dummies.
Pioneered inclusive design adopted globally.

Stackforce AI infers this person is a SaaS expert with a focus on user engagement and community management.

Contact

Skills

Core Skills

SasUser EngagementCommunity ManagementTechnical WritingBusiness IntelligenceSoftware DevelopmentProject ManagementSoftware EngineeringC++

Other Skills

Content CreationBloggingCustomer Engagement.NETUser Interface DevelopmentDocumentationEditingBusiness AnalyticsData IntegrationAnalyticsData VisualizationPowershellArchitectureData QualityCuriosity

About

I lead the programs that connect SAS users with each other and with experts at SAS, helping them to be more productive and happy with their SAS software. I've used SAS software myself for decades (and as a developer, I even helped to create some of it). I have produced many presentations, papers, books, blog articles and videos about all of the cool features that I love about SAS. Notably, I am an author of 3 editions of SAS For Dummies (published by Wiley). I care about inclusion in our workplace and industry. I created an "%include every(one);" design that has been adopted by SAS users (on t-shirts and stickers) all over the world. (See my Featured work in my profile for info.)

Experience

35 yrs 6 mos

Total Experience

17 yrs 9 mos

Average Tenure

32 yrs 6 mos

Current Experience

Sas

7 roles

Director, SAS User Engagement

Promoted

Feb 2022 – Present · 4 yrs 2 mos

Representing a team of amazing program leads for Communities, User Groups, How-to webinars and tutorials, Newsletters, Tech blogs, Support website, Developer experience. If you're a SAS user, you've seen our work.

SASUser EngagementCommunity Management

Senior Manager, SAS Communities & User Groups

Nov 2014 – Feb 2022 · 7 yrs 3 mos

Lead the team at communities.sas.com, where SAS users like to gather and discuss SAS technologies, find answers to questions, share their experiences, and provide feedback. We engage SAS practitioners in all channels: e-mail newsletters, blogs, expert webinars, YouTube tutorials, user groups and more. I love to share useful, timely content with our user community, and draw more of our own SAS experts into the conversations.

SASCommunity ManagementContent Creation

Principal Technical Architect, SAS Author & Blogger

Promoted

Jun 2011 – Dec 2014 · 3 yrs 6 mos

Support the consulting practice at SAS with re-usable assets developed internally and in concert with the field. Design, build, document, and support these code and component assets for use in SAS consulting engagements.
Write blog posts (and the occasional book) about using SAS technologies to solve business problems.

SASTechnical WritingBlogging

Principal Software Developer

Aug 2010 – Jun 2011 · 10 mos

Support the advancement of SAS business intelligence offerings by connecting with SAS customers, SAS consultants, SAS support staff, and product developers. Converse with customers in person, on blogs, in online discussion forums, and social media. Lead and develop on special projects as needed.

SASBusiness IntelligenceCustomer Engagement

Senior Software Manager

Promoted

Aug 2000 – Aug 2010 · 10 yrs

Manage software development effort for SAS Enterprise Guide, a Windows .NET client interface for SAS.

Software Development.NETProject Management

Software Developer

Aug 1997 – Aug 2000 · 3 yrs

User interface developer using C++, Microsoft MFC, .NET and C#. On the founding team for the SAS Enterprise Guide product.

C++User Interface DevelopmentSoftware Engineering

Technical Writer Specialist

Nov 1993 – Aug 1997 · 3 yrs 9 mos

Develop books about how to use SAS. Titles include _SAS Companion for Microsoft Windows_ and _SAS Companion for OS/2_. Pioneer efforts to transform print publications about SAS into online format for use on internal networks and on the Internet.

Technical WritingDocumentation

Sykes

Technical Writer

Nov 1990 – Nov 1993 · 3 yrs

Writing, editing, and creative services in support of many IBM products at several different IBM sites. Products included VM/ESA, EPDM, IBM Data Visualization Explorer. Sites included IBM East Fishkill, Somers, T.J. Watson Research Center, Rome (Italy), RTP.

Technical WritingEditing