Pankaj Panday

Business Development Manager

Bengaluru, Karnataka, India17 yrs 7 mos experience
Highly Stable

Key Highlights

  • 15 years of experience in IT and Telecom projects
  • Proven track record in business development and sales management
  • Expert in strategic partnerships and alliances
Stackforce AI infers this person is a SaaS and Telecom expert with strong capabilities in business development and project management.

Contact

Skills

Core Skills

Sales ManagementProject ManagementBusiness DevelopmentSales OperationsProduct ManagementMarketingChannel SalesSales StrategyNetwork OptimizationRf EngineeringData Analysis

Other Skills

Strategic PlanningRelationship ManagementMarket SegmentationDigital MarketingChannel ManagementMarket AnalysisCustomer Relationship ManagementTechnical CoordinationProject CoordinationOutstanding leadershipOutstanding CommunicatorCo-ordination & LiaisonResource OptimizationQuality AssuranceProject Delivery

About

Astute professional offering 15 years in-depth experience in IT Solution & Telecom Projects. Top level assignments in Profit Centre Operations, Business Development, Team Management with a reputed organization in IT Sector Professional Synopsis Hands on experience in charting out sales strategies and contributing towards enhancing business volumes & growth and achieving revenue and profitability norms. Competent in implementing effective solutions to the customer needs, with an aim to improve customer contentment and consequently customer loyalty, repeat and referral business. Insightful knowledge of business process analysis and design, process rationalisation, cost control, capacity planning, performance measurement and quality. Possess excellent communication, interpersonal, people management, relationship management and analytical skills; ability to take holistic approach for solving problems. Effective communicator with skills in interfacing with clients, suggesting viable product & solutions, cultivating relations with them for securing repeat business and ensuring quality delivery of products to the clients. Successfully managed business operations as well as achieved growth in business and revenue targets across assignments. Effective coordinator having ability to strike perfect coordination with all interest group to facilitate project execution within defined parameters. Acknowledged team leader, with ability to maximize team productivity. Proactive with ability to rapidly identify problems, formulate tactical plans, initiate change & implement effective programs in challenging & diverse environments. Exceptional talent for problem solving and ability to handle multiple functions and activities in high pressure environments with tight deadlines

Experience

17 yrs 7 mos
Total Experience
2 yrs 4 mos
Average Tenure
1 yr 11 mos
Current Experience

Zoho

2 roles

Manager- Global Partner Program |Member Leadership Staff |

Promoted

Mar 2026Present · 2 mos · India · On-site

  • Driving Global Partner Ecosystem, Strategic Alliances & Partner-Led Growth
  • Driving partner enablement, certification, and growth initiatives for distributors, resellers, and strategic partners.
  • Collaborating with global teams to accelerate partner-led SaaS adoption and ecosystem expansion.
Sales ManagementProject ManagementStrategic PlanningRelationship Management

BDM - Strategic Partnership and Alliances

May 2024Feb 2026 · 1 yr 9 mos · India · On-site

  • Managed direct and indirect reseller ecosystem across India and international markets.
  • Built and scaled strategic partnerships with System Integrators and distributors to expand Zoho’s market reach.
  • Drove partner acquisition, enablement, and GTM initiatives to accelerate SaaS adoption.
Business DevelopmentSales OperationsMarket Segmentation

Savex technologies pvt. ltd

National Product Manager/Business Manager

Mar 2022Apr 2024 · 2 yrs 1 mo · New Delhi, Delhi, India

  • Responsible for the complete profitability of Business under Savex Cloud division
  • As a Product Manager managing the Regional Cloud Sales team, Pre-Sales, Digital Marketing & ISR team.
  • GTM planning, Market Segmentation, Digital Marketing activities for lead generation, partner onboarding, and vendor management.
  • Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment, and profit-loss projections.
  • Managing Operation, Sales & Marketing campaign for entire product suite including pricing and Incentive Structure for partners.
  • Building quarterly plan and assign sales quota to regional team based on TAM.
Product ManagementDigital MarketingSales Management

Vigyanlabs

Senior Sales and Marketing Manager

Sep 2015Mar 2022 · 6 yrs 6 mos · North & East India

  • Leading Business Operation, Sales & Marketing in North & East India for IPM+ which include Power, Asset, Patch and Productivity management software developed by Vigyanlabs).
  • Efficiently manages the region’s Channel, Enterprises, Government & Education vertical. Works in conjunction with CXO in the Key Corporate and Government accounts for product introduction.
  • Responsible for managing product sales quota and training Sales team of National Distributor Savex (including their distribution channel) in North and East India.
  • Managing a multi-cultural environment and delivering sustained profitability, business turn around and growth in dynamic conditions.
  • Meeting end-customer expectations on support and product functionality by guiding the support and development team on the product roadmap.
  • Understanding and developing budgets, including expenditures, research and development appropriations, return-on-investment, and profit-loss projections.
  • Managing digital advertising campaigns and supervising Marketing executive for company conferences, trade shows, and major events. Building brand awareness and positioning.
  • Researching demand for the organization's products and services. Evaluating competitors. Handling social media, public relations efforts, and content marketing.
  • Responsible for an innovative POC driven delivery approach that provided confidence to the client and mitigated the internal risk of technology solution fitment to business requirements.
  • Responsible for project partnership where a partner can take up the project beyond their current service capability and sharing Business Process Intelligence to strengthen their business process.
Sales ManagementMarketingChannel Management

Computer exchange pvt ltd

Manager-Business Development

Mar 2014Aug 2015 · 1 yr 5 mos · Kolkata Area, India

  • Provided quality leadership for Customers (Include SOHO, SME & Enterprise End-Customers) in all assigned tasks,while upholding and Sets the vision for the Region and develops and adheres to a business plan to attain this vision.
  • Achieved the Region’s revenue and profitability quotas for IT Solution ( Server,Storage, Antivirus and Network Security) products as they are sold into all customer segments within Region. Established an environment and foundation for future sales growth.Responsible for New Customer Acquisition.
  • Lead the Sales Territory Representatives and Technical Specialists, inclusive of managing performance, coaching, mentoring, hiring and career development.
  • Responsible for the Region’s forecasting and achieving sales target.
  • Evaluate market trends and gather competitive information, identify trends that effect current and future growth of regional sales and profitability. Disseminate information to regional sales representatives, corporate marketing and sales operations.
  • Efficiently managed the region SME,Educational, Government and distribution
  • relationships.
Business DevelopmentSales ManagementMarket Analysis

Ncs computech ltd

Manager Business Development

Jul 2010Feb 2014 · 3 yrs 7 mos · Kolkata Area, India

  • Managed complete operations encompassing Channel & Direct Sales of all solution products of NCS.
  • Created Channel and Customer Strategies in developed and emerging markets. Driving accountability and execution to land strategies on field.
  • Responsible for instigating motivation to Channel Partner for growing business and achieving the target for all solution products.
  • Pioneered initiatives on generating business by creating strong functional relationship with Direct End Customers and activities through Channel Partners Networks.
  • Guided Channel Partner and their customer with technical & commercial aspects of all solution products like Desktop Virtualization, Thin Clients, Unified Threat Management, Data Vault through Spook, Data Backup solution, Enterprise NAS Solution, Monitoring Software, Antivirus ,Microsoft Licensing and other NCS products.
  • Responsible for identifying new partner who have potential to work on NCS solution products and enable them to gradually scale up their capability with the evolution.
  • Responsible for project partnership where partner can take up project beyond their current service capability and sharing Business Process Intelligence to strengthen their business process.
  • Tracking Channel Partner capability to address NCS solution business which include financial as well as technical competencies and take up certain defined targets for various products.
Channel SalesCustomer Relationship ManagementSales Strategy

Toshniwal enterprises controls pvt ltd

Assistant Project Manager

May 2009Jun 2010 · 1 yr 1 mo

  • Projects Handled: BSNL RNO CDMA (3G) Project (1x&EVDO) for ZTE, TATA (EVDO REV-A & REV-B) and MTS RNO Project (1x& EVDO) for HUAWEI ,
  • Carrying out detailed planning and scheduling and coordinated with internal& external partners to ensure execution of projects as per the defined technical & functional specifications
  • Responsible for doing Drive Test on CNT, Agilent E6474A,CAIT ,3.6,X-CAL of Existing and Swap sites in Network and Drive test Team Management of CDMA 1x& EVDO (REVA& REVB) network.
  • Analyzing the drive data, network related problems (Call drop, Handover failure, Call set up failure, Site Auditing etc.) on CNA,X-CAP and ACTIX GA 10 and recommending relevant solutions.
  • Responsible for coordinating the team. Recommending Tilt and Azimuth, making plane of drive team. Interacting with customer regarding report submission.
  • Conducting Benchmark data drive test of MTS, Reliance Netconnect and Tata EVDO on AGILENT KIT
  • Tracking and maintaining the PO, SOW, WCC of all projects with Project Budgeting.
  • Anchoring and coordinating on-site activities to ensure smooth work progress and conceptualizing and implementing measures for enhancing operational efficient and optimizing resource utilization
  • Achievements
  • Selected by the company for training and recruiting all R.F engineer on technical basis for all india CDMA project.
  • Conducted several seminars based on CDMA TECHNOLOGY for upcoming new projects
  • Received Performance Excellence Award for excellent performance in 2010-11 .; TTSL PROJECT , WEST BENGAL
Project ManagementNetwork OptimizationTechnical Coordination

Toshniwal enterprses controls pvt ltd in zte project

RF LEAD

Apr 2008Apr 2009 · 1 yr · KOLKATA

  • BSNL RNO CDMA Project for (1X VOICE AND EVDO) And HUAWEI TATA & MTS RNO CDMA Project; Working as R.F.; of ALL STATES IN INDIA where CDMA project is going on.
  • Cordinating the Drive Team,Recommends the team about the optimization
  • Processing the Drive data on Post processing tool X-CAP ,CNA,ACTIX.Solving call drop & speed related problems in 1x voice and EVDO drive
  • Analyze the Drive data for Ec/Io, FER, Rx, Tx, DOMINATE PN, AVG DRC RATE, RX Throughput, Per, C/I, User Count On CNA.
  • KPI Analysis of 1x & EVDO parameters like PSR, CSSR, CDR, HOSR, EVDO Block Rate, Evdo Psr, Avg Forward Link Througput
  • Optimizing sites for 1X and EVDO drive. Dealing with customer.
  • Tracking of PO,SOW and WCC of all projects maintaining Project Costing; BENCHMARKING DRIVE TEST (CDMA&EVDO)
  • Responsibilities
  • Conducted demo data benchmarking drive test on AGILENT KIT at gurgaon for MTS. The test conducted with benchmark of MTS, RCOM and TATA EVDO Quality of Service using FTTP,HTTP and video streaming
RF EngineeringData AnalysisProject Coordination

T.t.s.l project

R.F Engineer

Apr 2008Dec 2008 · 8 mos · Durgapur · On-site

  • JOB EXPERIENCE : Worked on T.T.S.L project through Park International as a R.F coordinator Engineer (joined in May,2008). Managed a group of 15 junior engineer and about 60 technician under me all over rest of West Bengal

Education

Indian Institute of Management, Kozhikode

Master of Business Administration - MBA — Strategy and Marketing

Nov 2019Mar 2022

W.B.U.T Affiliated To A.I.C.T.E

B.Tech; Academy of Technology — Electronics & Communication

Jan 2004Jan 2008

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