Apr 2016 – Jun 2018 · 2 yrs 2 mos · Noida, Uttar Pradesh, India

• Currently handling the entire process of Digital payments at IndiaMART.
• Responsibilities:
• Generate ideas/solutions to business needs and translate them into functional/non-functional requirements and specify application and database requirements
• Illustrating UX through user stories, user journey maps and personas; UI experience using wireframes and prototypes
• Closely work with business owners to critically evaluate business goals and information gathered from multiple sources
• Coordinate and collaborate among the cross-functional teams to decompose high-level information into details and abstract low-level information to a general understanding
• Undertaking market research studies and implementing changes based on analysis of customers needs, processes, market preferences and stakeholders at different levels of organizations through primary and secondary research
• o Product Design & Development
• Interacting with Payments gateways or respective banks to build their relationships with IndiaMART in order to be able to bring them on board for providing their services.
• Integration touch-point definition and development
• Responsible for increasing the product conversion of the site to an optimum level .
• Proficient in analyzing information system needs, evaluating end-user requirements, designing custom solutions and troubleshooting.
• o Customer Management
• Liaison with bank and other vendors/systems to drive efficient and best solutions
• Focused on simplifying the online payments process for IndiaMART's customers.
• Key projects:
• 1. Pay With Indiamart Pvt Ltd | (Project Lead):
• An easiest and fastest payment services that aims to enable SMEs with digital payments by providing a payment gateway solution for their catalogues/websites.
• 2. Pay.indiamart.com

Jul 2012 – Present · 13 yrs 10 mos · Noida, Uttar Pradesh, India

• A competent professional with near by 8 years of qualitative experience in Product Management encompassing Product Road Map creation, Revenue generation, User Interaction, Traffic / Data Analysis, Software Development and Software Programming.
• Banking product development while integrating payment solutions with banking solutions
• 1. Online Payment System- In IndiaMART, Taking care of Online Payment System of IndiaMART.com.
• o Worked with various PG’s & get them integrated on our payment page.
• o Worked with almost all PG's such PayUMoney, PayUBiz, CC Avenues, Citrus, PayTM, HDFC, Innovit etc.

Jan 2012 – Jun 2012 · 5 mos · Noida, Uttar Pradesh, India

• Develop a strategy the team will use to reach its goal
• Provide any training that team members need
• Communicate clear instructions to team members
• Listen to team members' feedback

Mar 2010 – Dec 2011 · 1 yr 9 mos · Noida, Uttar Pradesh, India

Jan 2008 – Feb 2010 · 2 yrs 1 mo · Noida, Uttar Pradesh, India