Mel Gischen

Performance Marketing Manager

Cape Town, Western Cape, South Africa18 yrs 11 mos experience
Highly Stable

Key Highlights

  • 15+ years in marketing leadership roles
  • Expert in launching and scaling products
  • Proven track record in high-growth environments
Stackforce AI infers this person is a Marketing Leader in the Tech and Fintech industries.

Contact

Skills

Core Skills

Marketing StrategyBrand ManagementBusiness StrategyLeadership

Other Skills

Brand GrowthPipeline GenerationEvent ManagementFull-funnel MarketingIntegrated CampaignsGo-to-market StrategyBudget ManagementCampaign ManagementCustomer RetentionPartnership ManagementTeam ManagementBrand StrategyGrowth StrategyCross-platform MarketingLocalization

About

Strategic and results-driven marketing leader with 15+ years of experience building brands and driving growth across global tech, fintech, and retail. Over the past 9 years at Uber, I’ve launched and scaled Uber Eats and Uber across Sub-Saharan Africa, while also shaping marketing strategy across Southern Europe and the Middle East. I bring a hybrid mindset, combining creative brand building with data-driven, full-funnel marketing to deliver measurable business impact, with a proven track record of launching and scaling products, driving acquisition and retention, and shaping go-to-market strategies that deliver business results. Known for partnering cross-functionally, leading high-performing teams, and managing multi-million dollar budgets across diverse markets, I bring both strategic depth and hands-on execution. I’m passionate about building businesses in fast-paced, high-growth environments, surrounded by smart, talented people tackling complex challenges and making meaningful impact.

Experience

18 yrs 11 mos
Total Experience
2 yrs 8 mos
Average Tenure
3 mos
Current Experience

Xero

GM Growth Marketing, Emerging Markets

Feb 2026Present · 3 mos · City of Cape Town, Western Cape, South Africa · Hybrid

  • Leading the EMEA and Asia regional marketing teams at Xero. Delivering regional marketing strategy and activities to support revenue and brand growth results in key markets, including launching new products and features, pipeline generation campaigns and large-scale owned events.
Marketing StrategyBrand GrowthPipeline GenerationEvent ManagementBrand Management

Uber

5 roles

Head of Marketing - Uber Eats, Southern Europe (Interim)

Jul 2023Feb 2024 · 7 mos

  • Paternity cover growing Uber Eats in Spain and Portugal
  • Drove full-funnel marketing strategy for Uber Eats in Spain and Portugal
  • Led the design and launch of Spain’s first large-scale integrated marketing campaign, driving significant brand and business impact
  • Managed a team of 4 brilliant marketers
  • P&L Management, large marketing budget
  • Worked closely with global and regional stakeholders to report on impact and optimize execution
Full-funnel MarketingIntegrated CampaignsTeam ManagementMarketing StrategyBrand Management

Head of Marketing - Uber & Uber Eats SSA

Jul 2022Dec 2025 · 3 yrs 5 mos

  • Set and executed full-funnel marketing strategy across Sub-Saharan Africa for both Uber Eats & Uber.
  • Led insight-driven, integrated campaigns spanning brand, growth, CRM, and product tied to measurable growth.
  • Defined and launched go-to-market strategies for key product rollouts, including Uber Moto, Uber One membership, and late-night grocery delivery in partnership with Woolworths.
  • Managed research, brand tracking, post-campaign measurement frameworks, and budget ownership
Full-funnel MarketingIntegrated CampaignsGo-to-market StrategyBudget ManagementMarketing StrategyBrand Management

Head of Marketing - Uber Eats SSA

Promoted

Mar 2019Oct 2022 · 3 yrs 7 mos

  • Directed brand and growth strategy for Uber Eats across SA and Kenya.
  • Launched and scaled Uber Eats in Kenya.
  • Developed brand equity and lifecycle strategies to optimise acquisition and engagement.
  • Spearheaded cross-platform conversion strategy to drive rider-to-eater engagement, leading experiments that significantly improved conversion rates and were scaled across the entire EMEA region.
Brand StrategyGrowth StrategyCross-platform MarketingMarketing StrategyBrand Management

Brand & Campaign Manager - Uber Eats MEA

May 2018Mar 2019 · 10 mos

  • Led the brand and growth marketing strategy across the Middle East and Africa, delivering campaigns in South Africa, Kenya, UAE, Saudi Arabia, and Egypt.
  • Managed localisation, creative development, and campaign measurement across regions.
  • Designed and implemented lifecycle email and CRM flows to enhance onboarding and engagement in SA, KE, and UAE—resulting in strong incremental order growth and uplift in First Time Eater conversion per campaign.
Brand StrategyCampaign ManagementLocalizationMarketing StrategyBrand Management

Marketing Manager - Uber Eats SA

Nov 2016May 2018 · 1 yr 6 mos

  • Founding member of Uber Eats South Africa launch team.
  • Owned market-entry strategy, growth campaigns, CRM, performance marketing, early brand campaigns, and promo planning.
  • Supported expansion across Johannesburg, Cape Town, Durban, and Nairobi.
Market-entry StrategyPerformance MarketingCRMMarketing StrategyBrand Management

Payu

2 roles

General Manager Consumer Business

Promoted

Dec 2015Nov 2016 · 11 mos

  • Led a team of 8 to design a disruptive Fintech credit solution for online merchants, following user-centered design techniques
  • Initiated and drove partnership opportunities with local lenders and technical product providers
Fintech SolutionsPartnership ManagementUser-centered DesignBusiness StrategyLeadership

Manager Marketing MEA

Oct 2014Nov 2016 · 2 yrs 1 mo

  • Led both B2B and B2C marketing initiatives, product launches, budget ownership, and new business expansion
  • Directed the design and rollout of PayU’s multi-region website across 16 global markets, navigating complex banking environments and coordinating with cross-functional teams and third-party partners across the UK, India, MEA, CEE, and LATAM
  • Spearheaded the launch of PayU Wallet in South Africa—the country’s first wallet enabling online purchases without a credit card—driving adoption through collaborative campaigns with key merchants including DSTV, Pick n Pay, and FlySafair
B2B MarketingProduct LaunchesBudget ManagementMarketing StrategyBusiness Strategy

Dotnxt

Director (co-owner)

Feb 2012Feb 2014 · 2 yrs · Cape Town Area, South Africa

  • Co-founded and built a digital innovation consultancy, scaling a team of 7 and securing a high-profile client portfolio including Checkers, Computicket, Nedbank, Primedia, Graham Beck, Broll Property Group, and vida e caffè.
Digital InnovationClient ManagementTeam BuildingBusiness StrategyLeadership

The shoprite group of companies

Marketing Project Manager

Jan 2009Jun 2011 · 2 yrs 5 mos · City of Cape Town, Western Cape, South Africa

  • Contributed to Shoprite’s rise as SA’s #1 retailer through targeted marketing initiatives.
  • Led marketing for the Great North region and Shoprite Money Transfers
Targeted MarketingProject ManagementMarketing Strategy

University of cape town

2 roles

Marketing Tutor

Jun 2007Dec 2007 · 6 mos · City of Cape Town, Western Cape, South Africa

  • Tutor to Marketing Post Graduate students within the field of e-marketing. Responsible for the administration, marking and conduction of tutorials to the post graduate in tourism marketing class.
TutoringMarketing

Economics Tutor

Jan 2007Jan 2008 · 1 yr · City of Cape Town, Western Cape, South Africa

  • Responsible for the preparation, marking and conduction of tutorials for Economics 1st and 2nd year students. I tutored 2 tutorial groups per week each with 30 students per group (Micro economics and Macro economics 1). I tutored 2nd year Game theory economics during Summer School 2007-2008
TutoringEconomics

Merchant factors corp

Internship

Jan 2007Feb 2007 · 1 mo · City of Cape Town, Western Cape, South Africa

  • Spent time in each department learning about the factoring process. Majority of the time spent with the marketing manager visiting clients, assessing their creditworthiness and following up on the workings of their business.

Liquidchefs sa

Bartender

Jun 2005Feb 2007 · 1 yr 8 mos · City of Cape Town, Western Cape, South Africa

The cobra group

Marketing/Sales associate

Jun 2003Dec 2003 · 6 mos · London Area, United Kingdom

  • Responsible for product sales through direct marketing techniques and team management.

Education

University of Cape Town

Business Science with honors in Marketing and an Economics major — Marketing and Economics

Jan 2004Jan 2007

Universidad de Salamanca

Language course

Jan 2003Jan 2003

Herzlia Primary, Middle and High School

Jan 1990Jan 2002

Marketing Leadership Masterclass

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