Feb 2019 – Feb 2020 · 1 yr · Mumbai, Maharashtra, India

Nov 2017 – Jan 2019 · 1 yr 2 mos

• The mandate here was to deliver the service revenue ambition for the prepaid subscriber base for the Delhi NCR circle (one of the largest circles by revenue for Vodafone India). I worked with my team to achieve this by creating and driving key programs for: subscriber growth, volume growth, and churn containment.

Sep 2015 – Oct 2017 · 2 yrs 1 mo

• Columbus is Vodafone's flagship international exposure program for its high potential management trainees. As a part of this program, I spent two years in Vodafone Italy where I was a part of Multicultural Segment consumer marketing team. The Multicultural Segment caters to the customers who weren’t born in Italy but are living there for purposes of employment/education etc. and have communication needs to stay connected with their home country.
• My role as a product manager entailed end to end product responsibility for the segment. Insight mining, product conceptualization, building and defending the business case, coordinating with the tech teams to deliver the product with the requisite multilingual customer experience, budgeting & forecasting; the works, basically. For a certain period during my stint, I also managed the go-to-market part of the business, which included auditing and delivering brochures in a language that I did not speak at that point in time!
• In an equal parts challenging and enriching stint, my most satisfying achievement was spearheading the product C’all Global. This product allowed Vodafone Italy customers to make unlimited calls to Vodafone Romania customers, leveraging the scale of Vodafone Group and providing a truly unmatched competitive advantage. This resulted in 2X sales for both sides. This project was particularly satisfying not just because of the complexity of the business case (it had to work for not just one, but three distinct balance sheets: VF Italy, VF Romania, and VF Group!); but also because it became a global first for Vodafone, later replicated for many such partnerships.

Jul 2013 – Aug 2015 · 2 yrs 1 mo

• Responsible for sales (consumer prepaid) for the territory with an annual turnover of INR 600 million covering a population of 1.3 million and a base of 275K subscribers . Led a front line sales force of 25 members with 5 direct reports
• Aggressively expanded the retail footprint in difficult hilly terrains through localized distribution models
• Territory grew by 14.8% in revenue year on year. Gross acquisition share increased from 11% to 17.5%
• CEO’s Champions Table Award for best sales performance consecutively for 3 months (Q2 2013-14)
• Promoted within one year of joining the territory. Selected for the prestigious Columbus Program in the year 2014 based on the performance.

Jan 2013 – Jun 2013 · 5 mos

• The Discover Graduate Programme is a one year-long, accelerated development programme providing a vast range of experiences across various functions of Vodafone.
• During my stint in the Mumbai circle I undertook two projects in the retail and marketing operations:
• Average wait time reduction in flagship Vodafone stores
• Script optimization for outbound call center for generating incremental data pack sales

Jun 2012 – Dec 2012 · 6 mos

• The Discover Graduate Programme is a one year-long, accelerated development programme providing a vast range of experiences across various functions of Vodafone.
• During my stint in the Rajasthan circle, I was responsible for coordinating and executing the frontline sales and distritbution strategy in the rural markets of Udaipur district, Rajasthan India

Apr 2011 – Jul 2011 · 3 mos · Mumbai Area, India

• As a part of my summer internship, my project was to deal with the flagship Vodafone Stores. Bringing to use my knowledge of architecture, as well as consumer behavior, I made a set of key recommendations for the store functioning and design. The recommendations were well received. The summer internship report was used to inform the design the fourth generation stores. I was offered a PPO (Pre Placement Offer) based on my performance during the internship.

Oct 2009 – Mar 2011 · 1 yr 5 mos

• Architectural Design: Responsible for the design and planning of projects. Handled a variety of projects (Private Residences, Group Housing, Schools, Institutions etc.)
• Client Presentations: Responsible for preparing the presentations to be given to the clients as a part of design development process. Part of a three member core team that won the prestigious project for the International Cricket Stadium, Jaipur. (Project cost: INR 200 Million)