MOHAMMAD FAIZAN — Operations Associate
Formerly working as a Collection Manager at Bajaj Finserv, I was responsible for addressing customer concerns and queries related to debt recovery and dispute resolution. I consistently worked under pressure and delivered results, achieving high recovery rates and strong levels of customer satisfaction. I served in this role for over three years and gained valuable skills and knowledge in the areas of finance and customer service. I am now looking forward to opportunities where I can continue to grow and learn through new challenges. I remain motivated by the goal of supporting organizational success through my hard work, dedication, and professionalism. I believe in leading with humanity, integrity, and authenticity. Respect, compassion, and kindness towards others are not just values I hold — they are principles that guide my actions every day. Staying true to one’s character while creating impact through empathy, emotional intelligence, and genuine connection is at the heart of how I approach every role and relationship.
Stackforce AI infers this person is a Collections Manager with expertise in customer service and finance.
Location: Delhi, India
Experience: 2 yrs 6 mos
Skills
- Management
- Negotiation
Career Highlights
- Achieved high recovery rates in debt collection
- Demonstrated strong customer satisfaction levels
- Led with integrity and empathy in all interactions
Work Experience
Bajaj Finserv
Collections Manager (10 mos)
Havells India Ltd
Manager (1 yr 8 mos)
Education
at Delhi University
at Government Higher Secondary School - India
at Government Higher Secondary School - India