MOHAMMAD FAIZAN

Operations Associate

Delhi, India2 yrs 6 mos experience

Key Highlights

  • Achieved high recovery rates in debt collection
  • Demonstrated strong customer satisfaction levels
  • Led with integrity and empathy in all interactions
Stackforce AI infers this person is a Collections Manager with expertise in customer service and finance.

Contact

Skills

Core Skills

ManagementNegotiation

Other Skills

Collection OperationsGrievance RedressalProfessionalismHumanityDedicationDeadline environmentField collection operationsMicrosoft WordMicrosoft ExcelCommunication

About

Formerly working as a Collection Manager at Bajaj Finserv, I was responsible for addressing customer concerns and queries related to debt recovery and dispute resolution. I consistently worked under pressure and delivered results, achieving high recovery rates and strong levels of customer satisfaction. I served in this role for over three years and gained valuable skills and knowledge in the areas of finance and customer service. I am now looking forward to opportunities where I can continue to grow and learn through new challenges. I remain motivated by the goal of supporting organizational success through my hard work, dedication, and professionalism. I believe in leading with humanity, integrity, and authenticity. Respect, compassion, and kindness towards others are not just values I hold — they are principles that guide my actions every day. Staying true to one’s character while creating impact through empathy, emotional intelligence, and genuine connection is at the heart of how I approach every role and relationship.

Experience

2 yrs 6 mos
Total Experience
1 yr 3 mos
Average Tenure
--
Current Experience

Bajaj finserv

Collections Manager

Sep 2020Jul 2021 · 10 mos · Delhi, India

  • Collection Operations
Collection OperationsGrievance RedressalNegotiationManagement

Havells india ltd

Manager

Jul 2018Mar 2020 · 1 yr 8 mos

  • Managing Responsibility

Education

Delhi University

Government Higher Secondary School - India

Apr 2017Apr 2018

Government Higher Secondary School - India

Stackforce found 100+ more professionals with Management & Negotiation

Explore similar profiles based on matching skills and experience