Feb 2022 – Mar 2024 · 2 yrs 1 mo · Gurugram, Haryana, India · Hybrid

• Spearheaded and managed the RPO division catering to Big4 firms including renowned organizations like KPMG, EnY, PwC in Cyber, Tax regulatory, consulting and advisory services, delivering top-notch talent acquisition solutions tailored to their specific requirements
• Provided exemplary leadership in developing and implementing HR strategies aligned with organization's goals and workforce needs
• Organized and monitored workflow of daily operations to ensure smooth functioning of the organization. Supervised team members, established performance goals, provided feedback, and conducted performance
• reviews.
• Managed their performance management and career development ensuring the retention to contribute to success.
• Monitored progress against key performance indicators to evaluate effectiveness of operational activities.
• Resolved employee issues in a timely manner by providing guidance and counseling as needed.
• Prepared reports on various aspects of organizational operations for senior management review.
• Analyzed financial data to identify potential opportunities for cost savings or revenue generation.
• Created strategies to enhance customer service initiatives while maintaining cost-effective operations. Reviewed existing policies and procedures to ensure compliance with applicable laws and regulations. Identified areas of improvement in operational processes and developed solutions accordingly.
• Managed projects from inception through completion while ensuring alignment with corporate objectives. Provided leadership support in developing business plans, budgeting, forecasting, marketing activities. Collaborating with cross-functional teams to align hiring strategies with business objectives
• Formed and implemented TA tracking metrics to measure recruitment effectiveness identify areas of improvement and provide data analysis
• Championing DE&I initiatives within recruitment process

Sep 2021 – Dec 2021 · 3 mos · Gurugram, Haryana, India

• Managed HR Function including talent acquisition, compensation and benefits, employee engagement. Conducted analysis of Human Resources systems requirements and identified potential solutions.
• Developed and implemented strategies to improve Human Resources systems performance, reliability, and scalability.
• Provided guidance on Human Resources system processes and procedures to ensure that they are in compliance with company policies.
• Maintained a comprehensive knowledge of current technology trends related to Human Resources systems operations.
• Managed HR Solutions Vertical (both full time and on-contract) as a P&L working towards meeting and exceeding the targets, establishing processes, governance, reporting and development of team members
• Lead people functions, strengthened internal processes and HR Operations viz. on/off boarding, Leave, Attendance, payroll inputs, employee engagement, performance management, skills development etc. Started a new model of HRPO in both Technology and non-technology in order to increase revenue and bring sustainability
• Collaborated with IT teams in developing new integrations between existing HR systems applications and modules.

Aug 2016 – Aug 2021 · 5 yrs · Faridabad Area, India

• Strong leadership and management skills, with the ability to effectively lead and develop HR teams to deliver high-quality services and support to internal stakeholders.
• Created monthly reports for senior management summarizing operational performance metrics.
• Expert in HR compliance and regulatory requirements, ensuring adherence to employment laws and regulations. Proficient in HRIS systems and technology solutions to streamline HR processes, improve data accuracy, and enhance reporting capabilities.
• Experience in change management and organizational development initiatives to support business transformation and growth.
• Conducted background checks and reference checks of prospective employees.
• Developed compensation packages that are competitive yet cost effective for the organization.
• Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
• Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
• Assisted in developing succession planning strategies for key positions within the organization.
• Managed leadership hiring and support hiring for roles like financial controllers, FPNA, due diligence, reconciliations, financial audits, banking operations, trade settlement etc
• Served as HR Business Partner to various levels, including SVP, VP and CEOs, and helped in making informed business decisions considering the people's implications.
• Strategically planned recruitment, interviewing, onboarding and orientation processes to maintain the staffing needs with the qualified candidates for industries like – BPO/ITES, Insurance, IT, Finance, Technology, Marketing Research, RCM and many more.
• Created an atmosphere where HR is a trusted resource for employees and managers, respected for its expertise and called upon for consultation and support

Jun 2015 – Jul 2016 · 1 yr 1 mo

• Efficiently headed complete recruitment cycle (Understanding business requirement, preparing JD, sourcing from different channels, assessment of candidature and closure of the profile with proper expectation and hand holding, induction and onboarding, BGV, PMS, Exit management)
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement. Developed a system for tracking inventory and ordering supplies as needed.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information. Resolved conflicts between team members in an effective manner.
• Maintained up-to-date knowledge of company products and services.
• Collaborated with management on developing strategic plans for achieving business goals. Communicated regularly with customers to gain insights into their needs.
• Established processes for monitoring customer satisfaction levels.
• Created reports on sales trends, inventory levels, and financial data.
• Analyzed data from surveys or feedback forms to identify opportunities for improvement. Handled the statutory Audit compliance for recruitment and HR

Oct 2013 – May 2015 · 1 yr 7 mos · Gurgaon, India

• Developed and maintained relationships with hiring managers to ensure a successful recruitment process. Executed full cycle recruiting activities, including sourcing, interviewing, background checks, reference checks, salary negotiations and onboarding of new employees.
• Collaborated with other departments to understand their staffing needs and planned the recruitment strategy accordingly.
• Managed recruitment process, including interviewing, hiring and onboarding new employees.
• Created detailed job postings that accurately described open positions and attracted relevant applicants. Maintained accurate records of all recruitment activity in applicant tracking systems.
• Maintain positive candidate hiring experience, track recruitment metrics to track effectiveness and strengthened internal recruitment by reducing dependency on external vendors and agencies.
• Conducted on-campus events such as career fairs and information sessions to attract potential candidates. Advertised and promoted open positions using social media and digital marketing procedures.

Jan 2011 – Sep 2013 · 2 yrs 8 mos · Gurgaon, India

• Front end recruitments, Corporate communication, Employee Engagement

Aug 2010 – Jan 2011 · 5 mos

Dec 2009 – Aug 2010 · 8 mos · Delhi, India