Jun 2023 – Aug 2025 · 2 yrs 2 mos · Nairobi County, Kenya · Hybrid

• Grow Market share for iSON in Sub-saharan Africa. Major focus countries; Kenya, Uganda, Tanzania, Ethiopia, Rwanda, Zambia, Malawi, Botswana, Nigeria, Ghana, Burkina Faso, Niger, Liberia, South Africa, Egypt
• Solutions; Business Process Outsourcing, Payments, Debt Collection, Credit Lifecycle Management, Conversational AI - Chatbots, Chatbanking, Low Code Web and Mobile App Development, Robotics Process Automation, Analytics, CRM, Call Center Technology, Cloud
• Verticals; BFSI (Banking Financial Services and Insurance), Telcos, Startups, Fintechs, Insuretechs, Retail, Government, Renewable Energy, Utilities, Public Sector
• iSON is a leading BPO and Digital Transformation player with a presence in 22 countries (16 in Africa, UAE, India, UK, Canada and US) and a workforce of 18,000 employees.

Dec 2022 – Aug 2025 · 2 yrs 8 mos · Nairobi County, Kenya · Hybrid

• Regional Director Business Development and Sales

Sep 2020 – Dec 2022 · 2 yrs 3 mos · Nairobi, Kenya · Hybrid

• Robotics Process Automation | Artificial Intelligence | Machine Learning | Chatbots | Cloud | IOT | E-commerce | Digital Communication | Customer Experience | Digital Transformation | Conversational AI | Payments | Software Development | Engineering | Content Delivery Network | BPO | Public Sector Revenue Management Systems
• I am positioning and Delivering Digital Transformation solutions for enterprises in the African region including Kenya, Uganda, Rwanda, Tanzania, Ethiopia, Congo, Angola, Zambia, Malawi, Ghana, Cameroon, South Africa.
• Focus on BFSI (Banking, Financial Services, and Insurance), Telco, ISP, Manufacturing, Media and Advertising, Healthcare, Utilities, SMEs, Hospitality, Startups, etc.
• Solutions Sales and Design including turnkey solutions, emerging technologies, and complex solutions development.
• Lead generation, digital marketing, and customer-focused events.
• Maintaining a strong sales pipeline through effective relationship building, account management
• P&L Management
• Product roadmap and strategy
• Driving and Managing team to deliver their best to clients.
• Build Partner network
• Achievements:
• Growing RPA business to over $2m
• Growing Engineering Testing and Outsourcing Business in East Africa

Jan 2017 – Aug 2020 · 3 yrs 7 mos

• Consulting on Technology Projects and Initiatives. Including Data Center deployments, Cloud Computing, E-commerce portals, Software development, Web Development, Startup Business Development, Fintech applications, Renewable energy, Internet Service Providers
• Mobile Money integrations for automated payments and data capture for SMS marketing
• iPay payment integrations for Card Payments (VISA/ Mastercard)
• Web application Development
• Built an e-commerce platform for consumer products
• Partnered with Airtel to distribute mobile broadband products including 4G Router and MiFi

Mar 2015 – Dec 2016 · 1 yr 9 mos

• Cloud | Data Center | Storage | Virtualization | Backup | Networking | Security | Connectivity
•  Sales, Business Development, and creation of New Business Pipelines
•  Analyse client's business needs and design solutions
•  Develop IT road-map and business case
•  Overall responsibility for the quality of solutions
•  Assist Sales in qualifying opportunities
•  Validate solution designs, proposals, services scope, presentations and pricing
•  Deliver solution presentations for strategic opportunities
•  Drive solution centre initiatives
•  Develop services and solution strategy for the division
•  Position DD One Cloud and Partner Cloud Platforms
•  Position Manged Services for Data Center
•  Programme management and Vendor engagement
•  Drive the Engineering Team forward to deliver their best and meet clients expectations
•  Collocation and Next Generation Data Centre

Jan 2011 – Mar 2015 · 4 yrs 2 mos · Kenya

•  Implementation and Availability of Safaricom Cloud Infrastructure and IT Infrastructure.
•  Implement and Support Cloud Service Offerings which include;
•  Infrastructure as a service (IaaS) running on VBLOCK (VMware, EMC, Cisco UCS). Guest Operating Systems include Windows, Linux etc.
•  Software as a service (SaaS) - Sage Pastel, Payroll, Web Hosting
•  Backup as a Service(BaaS) - EMC Avamar, ASIGRA
•  Storage as a Service - EMC Atmos
•  Install, Configure and manage Web Hosting Servers based on cPanel serving over 10,000 Clients
•  Administer Virtual Infrastructures (VMware) including provisioning, reporting, monitoring and maintenance of virtual machines and vSphere 5.x server management.
•  Performance tuning on virtual machines running Windows, Linux (CentOS, Ubuntu, SLES, CloudLinux)
•  Storage Management for EMC Clariion, VNX, VMAX, Celera, Isilon, Source One etc.
•  Support Cisco Hosted Collaboration Solution
•  Software Administration and OS support - VMWare, Windows, Linux (Redhat, CentOS, Ubuntu)
•  Orchestration based on Cisco Orchestrator - CIAC
•  Configuration Management - Puppet Master
•  Operational Intelligence, Log Aggregation and Log Management using Splunk Enterprise
•  Monitoring - Solar Winds, HP BSM, Apps Manager, ActiveXperts
•  Securing Safaricom Cloud Infrastructure with DDoS (Distributed Denial of Service) Appliance by Arbor, Web Application Firewall (WAF) by Imperva and Intrusion Prevention System (IPS) by Source Fire
•  Securing Web Hosting Environment using WAF, Mod Security, Configserver Firewall (CSF), Config Exploit Scanner (CXS)
•  Presales of Cloud, Connectivity and IT Solutions to Corporate Clients

Jun 2010 – Dec 2010 · 6 mos · Kenya, Uganda, Tanzania

• IT Power is a leading energy and sustainable development consultancy, specializing in renewable energy and related economic, financial, commercial and environmental considerations. The DEEP EA project is an initiative funded by the European Union to provide the crucial support necessary to enable the development of a sustainable and widespread industry of micro and small energy enterprises in East Africa. Renewable Energy Technologies supported by the project were; Solar PV technology, Wind Energy, Pico and Micro-hydro, Improved Cook Stoves, Briquettes, LPG, Bio-fuel and Biogas.
• Role: My Specific assignment in the project was building technical capacity in Renewable Energy Enterprises in East Africa and Assist in Business Development.
• Other tasks within DEEP EA project were;
•  Bridge the gap in technical shortcomings in the Energy Enterprises in East Africa.
•  Conduct one to one and training sessions on Renewable Energy Technologies with entrepreneurs and
• ensure quality assurance and benchmarks for products.
•  Visit energy enterprises in the East African Region and monitor their progress.
•  Develop better techniques on production of different energy appliances like energy saving stoves.
•  Assist in Business development Services.
•  Recruit, train and monitor technology mentors in East Africa for the DEEP EA project.
•  Prepare budgets for technology mentoring activities for the three countries and monitor the budgets.
•  Prepare quarterly reports on the project progress for donors.
•  Report on all RE technology activities undertaken in the Project.
•  Creating synergy among partners and ensure that quarterly project targets are met.
•  Preparing technical manuals for training entrepreneurs.
• During my tenure I surpassed my targets by training and following up more than 400 Entrepreneurs and SMEs in
• the three East African Countries (Kenya, Tanzania and Uganda).

Jul 2009 – Jun 2010 · 11 mos

• The project by UNIDO Kenya office on Renewable Energy Lighting up Kenya is meant to accelerate access to clean energy and energy efficient lighting in Kenya with specific emphasis on LED lighting. The project encompassed an Energy Centre Model which entailed installing renewable energy sources in off grid locations at centralized points within communities. Renewable Energy Technologies deployed were Solar PV, Wind energy, Maintenance Free Batteries, SVO generators, micro hydro turbines and Biogas.
• The Energy Centre is meant to promote Renewable Energy, Energy Efficiency and socio – economic activities within the community. The project assignment entailed;
•  Mapping out 100 sites, for renewable energy potential and deployment in Kenya.
•  Studying sources of energy currently employed at this sites.
•  Socio - Economic Study on the areas.
•  Creating contact and liaising with local C.B.Os and administrative offices.
•  Writing reports on potential Energy Centres in areas of interest.
•  Leading the technical team and deploying Renewable energy technologies in different parts of Kenya.
•  Carrying out maintenance on existing Energy Centre sites.
•  Training on profitable socio – economic activities.
• Implemented Renewable Energy Projects in Remote Areas of Kenya. This were powered by Renewable Energy Technologies like; Solar, Microhydro, Wind Energy and Biogas

Jan 2004 – Dec 2009 · 5 yrs 11 mos · Kenya

• Botto Solar Ltd was a pioneer of solar technology in Kenya and biomass and begun in the mid 80’s. The company offers energy solutions and energy efficient appliances for institutions and individuals. The company is now a leader in Energy Saving Stoves and other biomass appliances in Kenya. The position entailed:
•  Solar Photovoltaic system sizing and installation.
•  Installation of Maintenance Free and Flooded lead acid batteries for solar and backup systems.
•  Solar Hot water system sizing and installation.
•  Research and design on new models for more efficient low consumption biomass stoves (Improved Cook Stoves) for institutional clients.
•  Design and inauguration of the BS Mega Hot Water System series (Also referred to as ‘Kuni Booster’);
• which is a high efficiency biomass fuelled hot water system. These boilers are gaining popularity in
• institutions and households in Kenya with over 200 units sold. Most notable institutions already enjoying
• 40-70% energy savings from these systems are Moi Teaching and Referral Hospital, St Mary’s
• Hospital in Nairobi and Elementaita, Baraton University, Kabarak University, Kenya Methodist
• University. Advising clients on energy saving and best energy alternatives for more efficient use of
• energy.
•  Carrying out energy audits and recommendations.
•  Overseeing maintenance work on machines.
•  Overseeing over 50 technicians during fabrication of the different products.
•  Sales and Marketing.
• >Technologies: Renewable Energy, Solar Power, Wind, Biomass, Energy Saving Stoves, Hot water boilers