Krithi Shreekrishna

Co-Founder

Bengaluru, Karnataka, India1 yr 5 mos experience

Key Highlights

Expert in driving customer success and adoption.
Proven track record in market research and product marketing.
Strong relationship builder with a focus on client value.

Stackforce AI infers this person is a Customer Success and Market Research professional in the B2C SaaS industry.

Contact

Skills

Core Skills

Customer SuccessMarket ResearchProject Management

Other Skills

Survey ResearchCompetitive ResearchBusiness-to-Business (B2B)BenchmarkingCompetitive AnalysisProduct MarketingChurnZeroGainsightMarketing Campaign ManagementMarketing AnalyticsAccount ManagementMarketoSoftware as a Service (SaaS)Advisory BoardsCross-functional Team Leadership

About

Customer Success Associate at SpotDraft, partnering with customers across North America to turn contracts into smooth, stress-free workflows. I thrive on building strong relationships, driving adoption, and making sure every customer feels supported from onboarding to expansion. Big on clarity, proactive communication, and celebrating wins (big and small). Customer success, to me, is equal parts strategy, empathy, and momentum — and I’m here for all of it. 🚀

Experience

1 yr 5 mos

Total Experience

11 mos

Average Tenure

6 mos

Current Experience

Spotdraft

Customer Success - NAM

Oct 2025 – Present · 6 mos · Bengaluru, Karnataka, India · On-site

Customer Success

Magnolia enterprises

Co-Founder

Sep 2024 – Present · 1 yr 7 mos · Bengaluru, Karnataka, India

Building an early-stage D2C wellness venture focused on hydration-based personal care. Led formulation and lab collaboration
Developing brand positioning, packaging strategy, and GTM roadmap for pilot launch
Managing vendor contracts, compliance, and competitive research while balancing business planning.

Market ResearchSurvey Research

Bevi beauty elements ventures inc.

Market Research Consultant

Apr 2024 – Jul 2024 · 3 mos · San Francisco, California, United States · On-site

Market ResearchSurvey Research

Malloy group

Graduate Consultant

Jan 2024 – Mar 2024 · 2 mos · San Francisco, California, United States · On-site

At Malloy Group, I played a pivotal role in driving customer success by conducting thorough market research and creating strategic roadmaps tailored to client needs. My efforts in bridging communication between clients and internal teams significantly enhanced customer satisfaction and streamlined onboarding processes. This experience honed my analytical and strategic planning skills in a dynamic SaaS environment.

Foundry

Customer Success Manager, APAC& MEA

Sep 2022 – Aug 2023 · 11 mos · Bengaluru, Karnataka, India · Hybrid

Project ManagementBusiness-to-Business (B2B)BenchmarkingCompetitive AnalysisProduct MarketingMarket Research+1

Wobb

Product Marketing Intern

Apr 2021 – May 2021 · 1 mo

Creating online content
Creating digital posts for Instagram, facebook and LinkedIn
Handling social media accounts
Attending meeting with seniors and discussing Ideas
Brainstorming sessions
Planning and execution of all CRM marketing campaigns
Own campaigns execution & measurement for all channels

Travel.earth

Digital Marketing Executive

May 2020 – Oct 2020 · 5 mos · Bengaluru, Karnataka, India

Digital Marketing Executive
Community management: designing social media campaign, creating social media contents, answering to customer’s comments or questions (Facebook, Twitter, LinkedIn, Instagram…).
Managing the company’s official website.
Writing contents for the company’s blog or website.
Creating contents for mail diffusion (newsletter…) or online diffusion.
Follow-up and improvement of SEO.
Helping the marketing team to follow-up and improve the digital marketing strategy

Market Research

The dope by te

Social Media Marketing Executive

May 2020 – Oct 2020 · 5 mos · Bengaluru, Karnataka, India

Support our digital marketing team.
Assist with social media campaigns.
Assist with email campaigns.
Assist with Search Engine Optimization (SEO)
Produce website and social media content.
Complete other administrative tasks as needed.
Improvement in SEO
Strong analytical & data interpretation skills.

Market Research

Sheraton grand bangalore hotel at brigade gateway

Industrial Trainee

Aug 2019 – Sep 2019 · 1 mo · Bengaluru, Karnataka, India

Front Office Trainee
Answering telephone calls
Assist in all tasks of the Front Desk & Executive Floor Desk day-to-day operations
General Administration tasks
Attending group coordinators in meeting rooms when groups In House
Guest relations duties as Lobby Ambassador
Monthly content calendars and reporting
Banquet Trainee
Logging all the events on the software
Helping in the banquet jobs