ASHRAF KHAN

Operations Associate

Mumbai, Maharashtra, India6 yrs 11 mos experience

Key Highlights

Proficient in debt recovery and customer satisfaction.
Strong background in collections management and negotiation.
Experienced in organizing and executing collection strategies.

Stackforce AI infers this person is a Collections Management Specialist with expertise in Banking and Customer Service.

Contact

Skills

Core Skills

Debt RecoveryCustomer SatisfactionCollections Management

Other Skills

Microsoft ExcelInterpersonal CommunicationSalesBankingOrganization SkillsStaffing PlansTrainingCustomer ExperienceCollection StrategyNegotiationPerformance AppraisalMonitoring PerformanceDriving ResultsTeam ManagementManagement Information Systems (MIS)

About

.

Experience

6 yrs 11 mos

Total Experience

1 yr 6 mos

Average Tenure

8 mos

Current Experience

Self-employed

Vendor Management

Sep 2025 – Present · 8 mos · On-site

Idfc first bank

Debt Manager

Oct 2024 – Aug 2025 · 10 mos · Mumbai, Maharashtra, India · On-site

Debt RecoveryCustomer Satisfaction

Money view

Assistant Manager Collections

Aug 2022 – Oct 2024 · 2 yrs 2 mos · Mumbai, Maharashtra, India

Microsoft ExcelInterpersonal CommunicationCollections Management

Hdb financial services ltd.

2 roles

Collections Specialist

Mar 2020 – Aug 2022 · 2 yrs 5 mos · Mumbai, Maharashtra, India

COLLECTION OFFICER

SalesBankingCollections Management

Collections Specialist

Mar 2020 – Aug 2022 · 2 yrs 5 mos · Mumbai, Maharashtra, India

Organization SkillsCollections Management

Mohan media inc.

Executive

Apr 2018 – Feb 2019 · 10 mos · Mumbai, Maharashtra, India

.

Organization Skills

Education

Mumbai University Mumbai

Master's degree pursuing — Accounting and Finance

Apr 2019 – Apr 2020

Mumbai University Mumbai

Bachelor of Commerce - BCom — Accounting and Finance

Jan 2016 – Jan 2018

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