Jacob Barton

Customer Success Manager

San Diego, California, United States9 yrs 8 mos experience

Highly StableAI Enabled

Key Highlights

Over 10 years of experience in AI and consulting.
Strong focus on customer success and growth strategy.
Currently pursuing an MBA at UC San Diego.

Stackforce AI infers this person is a Customer Success Manager with expertise in AI-driven solutions.

Contact

Skills

Core Skills

Customer SuccessData AnalysisCustomer Retention

Other Skills

Artificial Intelligence (AI)WritingAutomationPresentation SkillsRelationship BuildingOrganization SkillsMicrosoft WordTest PlanningClient ServicesResearch SkillsInformation SystemsEnglishSoftware ImplementationSoftware TestingSoftware Industry

About

With 10+ years across AI, consulting, customer success, and business operations, I lead with strategy and land with results.

Experience

9 yrs 8 mos

Total Experience

4 yrs 4 mos

Average Tenure

7 mos

Current Experience

Sdx

Member

Oct 2025 – Present · 7 mos · San Diego, California, United States

Smartcat

Enterprise Customer Success Manager

Jun 2025 – Present · 11 mos · Remote

Customer SuccessArtificial Intelligence (AI)

Deloitte

Consultant

Jul 2021 – May 2025 · 3 yrs 10 mos · San Diego, California, United States · Remote

Consultant - Human Capital, Government and Public Services

Data AnalysisCustomer Retention

Core 3 technologies

2 roles

Operations Manager/Inside Sales Representative

Promoted

Aug 2017 – Jul 2021 · 3 yrs 11 mos · On-site

Data AnalysisCustomer Retention

Operations Assistant

Aug 2016 – Aug 2017 · 1 yr · On-site

Customer RetentionWriting

Education

University of California, San Diego - Rady School of Management

Master of Business Administration - MBA

Sep 2025 – Jun 2027

Indiana University Bloomington

Bachelor's degree — International/Global Studies

Jan 2013 – Jan 2016

UC Irvine

Certificate — Technology Project Management

Jan 2020 – Jan 2020

American Jewish University

Young Judaea Year Course

Jan 2012 – Jan 2013

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