Aug 2022 – Feb 2025 · 2 yrs 6 mos · Raleigh-Durham-Chapel Hill Area

Apr 2022 – Dec 2022 · 8 mos · Durham, North Carolina, United States

• Working with Private Equity portfolio companies to develop growth strategies, implement effective sales operations and integrate new products into existing clinical operations.

Jul 2021 – Mar 2022 · 8 mos · Remote

• Interim Market Leader for Beaumont Urgent Care, a joint venture between WellStreet and Beaumont Health with 28 urgent care centers.

Jan 2020 – Jun 2021 · 1 yr 5 mos

• Led business operations for Occupational Health service line at 183 facilities. Trusted advisor and member of Senior Leadership Team guiding strategic growth and investment initiatives. Assisted with knowledge transfer and cultural integration after acquisitions. Presented performance updates to Board and corporate executives. Controlled budget.
• Managed 43-member team encompassing Sales, Customer Support, Revenue Cycle, Clinical Operations, and Medical Oversight. Crafted new positions and formed large customer service team with call center.
• Outlined unique opportunities to partner with large-scale private/public employer groups to create custom testing and treatment solutions.
• Headed Employer Workstream project for Epic EHR implementation. Identified and evaluated 3rd-party technology solutions to integrate into various organizational workflows for improved patient access and experience.
• Established Occ Med focused payer strategy. Fleshed out Director of Payer Relations position to negotiate large work comp contracts and other financial agreements with partners.

Oct 2011 – Dec 2019 · 8 yrs 2 mos

• VP Sales (01/18–12/19) Director Business Development & Occupational Health (10/11–12/17)
• Oversaw Sales Operations, Business Development, and Customer Service functions for Occupational Health product. Headed team driving sales with 16% YoY growth from 2018 to 2019. Devised roadmap to expand product offering from 9 sites to 110 Urgent Care facilities in AZ, TX, and NC. Served on Site Selection Committee. Constructed departmental infrastructure for product and hired Director of Operations.
• Leveraged sales acumen to persuade large, sophisticated clients and major self-insured entities calling on CFOs, General Counsel, and Risk Managers to try new offering.
• Shaped sales organization and recruited sales representatives. Designed training and 60-day sales onboarding program including intensive shadowing with weekly touchpoints. Educated team on medical terminology and product suite.
• Expanded utilization of Occupational Health services by clinics expanding patient population touched from 5% to 20%. Installed hardware and implemented eScreen toxicology tool to make drug testing available without disrupting workflow.
• Solicited cities, municipal governments, and schools to uncover needs/wants then provided government-friendly product. Attracted premier corporate clients.
• Updated to Salesforce Enterprise software and worked with 3rd-party to customize CRM. Escalated electronic claims submissions from 5% to 95% to comply with regulations requiring electronic billing.

Jun 2011 – Nov 2011 · 5 mos

• Focused on the expansion of network from 9 to 20 clinics in the span of 7 months. Marketed product and presence through several channels. Directed community focused outreach. Business development for specific product offerings.
• Digital marketing
• Media planning and purchasing
• Content development
• Event planning and production