Mar 2018 – Oct 2020 · 2 yrs 7 mos · Mumbai, Maharashtra, India

• Helped SMBs adopt digital-first strategies, productivity suites, migration to the Cloud and Web Security consulting.

Jan 2017 – Sep 2017 · 8 mos · Mumbai, Maharashtra, India

• Led Sify's Content Acceleration and Cloud Security product line.
• Worked with partners like Akamai & Amazon CloudFront to create synergies with Sify's native cloud solutions.
• Grew revenues by 185% in H1.

Jan 2016 – Jan 2017 · 1 yr · Mumbai Area, India

• Develop product and lifecycle strategies for Jio brand of digital offerings for the FTTx user base.
• Work with New Product Engineering, Solutions, IT, CSO, SCM and Legal organizations to create ground-breaking products & features and watertight, customer friendly processes around them.

Sep 2012 – Jan 2016 · 3 yrs 4 mos · Mumbai Area, India

• Action oriented professional with specialization in Product Development, Product Lifecycle Management, Social Media Marketing, Product & Marketing Alliances (strategic & product driven) and Behavioural Training. I have 14 years of experience in highly dynamic markets, and in cross-functional, technology driven environments.
• P&L ownership for a portfolio of cloud based services focused on SME & Enterprise segments. The role requires a strong understanding of hosted enterprise products and market segmentation.
• Key focus areas:
• Product lifecycle management
• Product marketing
• Product profitability (EBITDA)
• Product & Marketing alliances
• Product incubation

Aug 2011 – Aug 2012 · 1 yr · Mumbai Area, India

• Product Management

Dec 2007 – Feb 2010 · 2 yrs 2 mos

• One of India's largest Telecommunications & Internet Company, provides data and voice services under the brand name "Tata Indicom" for Retail & Broadband users, YuvaYantra, amongst other Corporate Services.; Content & Applications): Responsible for partner alliances for Entertainment, Security & Services verticals (Music Downloads, Online Radio, Movies, Anti-virus, Internet Monitoring, Utility Software & PC Enhancement Services) - maximize revenues.
• Key focus on increasing overall Content revenue from Retail Business CUG and in meeting assigned revenue targets.
• Track Web Analytics & use them for effective Target Marketing - Geographies, Demographics, Conversion & Bounce Rates.
• Work with Agency towards planning an effective media buying plan to ensure ROI.
• Maintain Revenue Control Sheets and track performances of various Business verticals - weekly meetings with respective Product Managers for revenue discussions.
• Bi-monthly customer communication through newsletters, mailers & flyers.
• Strategic business alliances with retail chains across India for sales & distribution of products through an Offline cum Online model.
• Design & Maintain Content Portals for various businesses, SEO, SEM, Mailer communication, Viral Marketing, Blogs, Forums Management.

Dec 2003 – Jan 2006 · 2 yrs 1 mo

• Product & behavioral training at 33 locations of presence.
• Also deployment of CRM system(s) across the locations.

Jan 2000 – Jan 2002 · 2 yrs

• Customer Service