vidhi joshi — Associate Consultant

I am a fraud prevention analyst at Teleperformance, a global leader in customer experience management. I have a Bachelor of Business Administration degree from Jaipur National University, and I am currently enrolled in a Mern stack web development course at Coding Ninjas, a premier online coding platform. I have a strong background in critical thinking, risk management, and legal compliance, which I apply to identify, prevent, and resolve fraud-related issues for Teleperformance's clients. As a fraud prevention analyst, I work with a team of experts to monitor, analyze, and report on fraud trends and patterns, using various tools and technologies. I also collaborate with other departments and stakeholders to implement fraud prevention strategies and policies, and to ensure compliance with regulatory and ethical standards. I am passionate about delivering excellent customer service, and I use my communication and listening skills to address customer inquiries and concerns, and to provide swift and effective solutions. I am motivated by the challenge and opportunity of learning new skills and domains, and I am eager to leverage my web development skills to enhance Teleperformance's fraud prevention capabilities and customer experience.

Stackforce AI infers this person is a Fraud Prevention Analyst with expertise in BPO and risk management.

Location: Pune, Maharashtra, India

Experience: 6 yrs 10 mos