Jul 2020 – Mar 2021 · 8 mos

• Led global product strategy and platform direction for TransUnion’s fraud and identity solutions portfolio, aligning market positioning, technology consolidation, and enterprise-scale delivery.
• Defined the global product strategy and multi-year roadmap for fraud and identity solutions, identifying priority segments where TransUnion could establish category leadership
• Led initiatives to unify multiple regional and legacy platforms into a more cohesive, scalable delivery model, improving customer experience and operational efficiency
• Drove the evolution of TransUnion’s ID proofing capabilities, including expansion of document verification as a core identity layer
• Advanced synthetic fraud detection and analytics capabilities to strengthen decisioning accuracy across global markets
• Partnered across technology, data, and commercial organizations to align platform investments with growth opportunities and customer needs
• Contributed to industry recognition of TransUnion’s ID proofing solution as “Best in Class” by independent analysts

Jan 2016 – Oct 2018 · 2 yrs 9 mos

• Progressed through multiple leadership roles to help build and scale TransUnion’s modern identity, fraud, and decisioning platform, unifying fragmented verification capabilities into an integrated, data-driven ecosystem.
• Defined product strategy and roadmap for TransUnion’s U.S. identity and risk portfolio
• Led the integration of Trustev’s technology, teams, and operations following acquisition, assuming accountability across product strategy, architecture, deployment, and production support
• Extended the platform into TransUnion’s first cloud-based ID risk orchestration and decisioning capability
• Helped establish an industry-leading identifier and Identity Graph linking identities to emails, phones, devices, addresses, and transactions to improve fraud detection accuracy
• Recognized by Javelin as an Innovation Leader for ID Proofing
• Led product diligence for the acquisition of iovation and played a key role in post-acquisition integration

Sep 2013 – Dec 2015 · 2 yrs 3 mos

• Unified multiple identity and risk products into a single decisioning layer, enabling customers to integrate once and access normalized risk signals, configuration, and reporting
• Expanded the ecosystem by incorporating third-party data signals into the IDVision platform to create a comprehensive, single-contract solution for enterprise customers
• Led product diligence and integration planning for the acquisition of Trustev

Feb 2012 – Sep 2013 · 1 yr 7 mos

• Strengthened integration across disparate verification and authentication solutions to create a more cohesive identity platform
• Established KPIs and performance frameworks to improve product visibility and accountability
• Developed a roadmap to significantly improve fraud capture while reducing friction for legitimate consumers

Oct 2018 – Jul 2020 · 1 yr 9 mos · Portland, OR

• Appointed Chief Product Officer following TransUnion’s acquisition of iovation, responsible for product strategy, platform direction, and cross-functional execution across Product, Engineering, Legal, Compliance, and Customer Success.
• Led the post-acquisition product strategy, aligning iovation’s device intelligence capabilities with TransUnion’s broader global identity and fraud platform
• Guided the organization through an agile operating transformation, restructuring teams and delivery processes to improve focus, accountability, and execution predictability
• Introduced clear operating metrics and prioritization frameworks, enabling more consistent delivery against commitments and improved transparency across leadership
• Expanded iovation’s device risk platform with additional email and phone risk signals, strengthening fraud detection coverage and customer value
• Advanced the evolution of machine-learning-driven risk scoring, including industry-specific models tailored to key verticals
• Modernized reporting and analytics capabilities to provide customers and success teams with more actionable insights
• Led the integration of iovation’s solutions into TransUnion’s global identity proofing ecosystem, enabling cross-sell and broader enterprise adoption

Nov 2003 – Feb 2012 · 8 yrs 3 mos

• Led early identity, data, and verification initiatives that helped establish foundational capabilities later expanded into TransUnion’s broader identity and fraud platform.
• Implemented TransUnion’s first device verification capability and integrated it into the core identity verification solution, introducing step-up authentication flows for the U.S. platform
• Served as product lead across major U.S. wireless carriers to establish the Wireless Directory Assistance (WDA) service, coordinating multi-party ecosystem requirements
• Authored industry-standard data exchange formats between wireless carriers, operating service providers, and underlying data platforms
• Led multiple customer-facing data and contact intelligence products, improving data usability and commercial adoption
• Defined a strategy for ingesting and normalizing multiple data sources into a consistent format, enabling scalable consumption across identity and verification solutions

Jun 2000 – Nov 2003 · 3 yrs 5 mos

• Advised early-stage companies on product, technology, and operating roadmaps, helping translate business strategy into executable plans post-funding.
• Worked with startup founders to define business plans, phased product strategies, and investment roadmaps
• Led product and technology teams through execution of post-funding delivery milestones
• Consulted on enterprise systems including Cadence’s Order Management platform and ABN AMRO’s options trading system

Jan 1999 – Jun 2000 · 1 yr 5 mos

• Early career foundation in building enterprise-grade, data-intensive systems for global clients.
• Developer on the Oracle Energy Applications suite supporting customers across the U.K., France, and the U.S.
• Built downstream energy modules using Oracle Designer, Oracle Developer, and PL/SQL within large-scale enterprise environments