Vignesh R — CTO

I have over 24 years of experience delivering telecom and cloud communication infrastructure across India. My work spans election monitoring platforms handling more than 40,000 concurrent ports during national elections, large-scale cloud contact centers supporting BFSI operations, and AI-enabled voice platforms used in regulated enterprise environments. I currently head technology at DSNL, where I own the complete technology lifecycle. This includes solution architecture, cloud and network design, security and compliance, platform operations, and long-term product evolution. The platforms I manage cover CPaaS, cloud IP-PBX, inbound and outbound contact centers, voice drop and campaign systems, and new Voice AI capabilities. Technical depth I stay hands-on across the stack. SIP trunking and carrier interconnects, AWS-based architectures, contact center platforms, production databases, security hardening, monitoring, and incident response. I am closely involved in system design as well as failure analysis, because that is where architectural decisions are truly tested. Open to conversations on Cloud and hybrid contact center architecture, Voice AI for BFSI and enterprises, CPaaS platforms, telecom infrastructure modernization, high-availability systems, and operating AI solutions in regulated industries. If you are working on similar problems or evaluating how these systems behave in real production environments, I am always open to a conversation.

Stackforce AI infers this person is a Telecommunications and Cloud Communication expert with a focus on BFSI solutions.

Location: Chennai, Tamil Nadu, India

Experience: 25 yrs 9 mos