Joey Kessler

Sales Executive

Phoenix, Arizona, United States12 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Pioneered global Account Management team at Axiom.
Expertise in client advisory for large enterprise institutions.
Strong background in customer success and account management.

Stackforce AI infers this person is a SaaS Account Management expert with a focus on client success in the legal tech industry.

Contact

Skills

Core Skills

Account ManagementCustomer SuccessClient AdvisoryBusiness DevelopmentLead GenerationSales EnablementFinancial ReportingGovernment AffairsLegislative Relations

Other Skills

Team DevelopmentRevenue ManagementClient RelationsPowerPointCustomer ServiceMicrosoft WordContract NegotiationSocial MediaTeam BuildingResearchMicrosoft OfficeAccountingGovernmentAccessEvent Planning

About

Experienced Account Manager + Client Advisor with a demonstrated history of working with large enterprise institutions. Juris Doctor (J.D.) obtained from Fordham University School of Law with a focus on social justice and international law.

Experience

12 yrs 7 mos

Total Experience

2 yrs 1 mo

Average Tenure

4 yrs 8 mos

Current Experience

Mural

3 roles

Enterprise Account Executive, Strategic Accounts

Promoted

Nov 2024 – Present · 1 yr 6 mos

Mural, the leading visual work platform for the enterprise, makes teamwork feel like less work. Our intuitive visual workspace enables teams to easily work together and collaborate better using proven design-thinking techniques. Built for enterprise teams, Mural meets the most stringent of IT and regulatory requirements.
Industry leaders — including IBM, ‌Microsoft, SAP, and Abercrombie & Fitch — choose Mural to help their teams accelerate innovation and problem solving at scale. Whether your team is fully remote, distributed, in the office, or still figuring it out, Mural brings teams across the enterprise together to do the work that matters most.
Learn more at www.mural.co.

Account ManagementCustomer Success

Principal, Customer Success, Strategic Accounts

Apr 2024 – Nov 2024 · 7 mos

Customer SuccessAccount Management

Sr. Manager, Customer Success, Strategic Accounts

Sep 2021 – Apr 2024 · 2 yrs 7 mos

Customer SuccessAccount Management

Onit

Senior Client Advisor, Account Management

Dec 2019 – Sep 2021 · 1 yr 9 mos · Greater New York City Area

Bodhala (an Onit company) is a game-changing legal marketplace that cuts companies' legal costs. We introduce clients to highly effective, more affordable counsel options for specific matters while also helping lower rates of existing counsel.
Our proprietary technology--which leverages extensive data around attorneys' performance, experience, and referrals--brings substantial savings to our clients by harnessing the power of transparency and true competition.

Client AdvisoryAccount Management

Axiom

2 roles

Account Manager

Promoted

Aug 2017 – Dec 2019 · 2 yrs 4 mos · Greater New York City Area

Pioneered the global Account Management team at Axiom, which included: developing the team’s missions and processes, solidifying best practices for preserving and expanding revenue, and reimagining Axiom’s client experience;
Owned some of Axiom’s largest Tech industry client relationships as well as Axiom’s emerging Canadian market presence (over $5M in personal expansion revenue and $2M in new business in 2019);
Advised clients on legal department operations, resourcing, and technology solutions.

Account ManagementClient Advisory

Analyst, Sales Enablement

Jun 2015 – Dec 2016 · 1 yr 6 mos · Greater New York City Area

Tracked and reported financial metrics associated with revenue growth, account expansion, and profit margins for a book of business of $63M;
Conducted industry and product research for targeted sales material for Axiom’s key accounts; and
Drafted, organized, and maintained the terms and key provisions of Axiom’s client agreements.

Sales EnablementFinancial Reporting

Mindcrest

Manager, Business Development

Dec 2016 – Aug 2017 · 8 mos · New York City Metropolitan Area

Led the lead generation and inside sales processes as well as the creation and maintenance of all marketing materials and business development collateral; and
Worked with senior leadership on strategic initiatives including product and brand development to better engage with Mindcrest’s target clients.

Business DevelopmentLead Generation

Apartment and office building association of metropolitan washington

Coordinator, Government Affairs

Sep 2013 – May 2015 · 1 yr 8 mos · Washington D.C. Metro Area

Prepared documents for public hearings, curated materials for discussions with legislators, and drafted proposed legislation; and
Developed relationships with legislators and their office staff to collaborate on policy positions favorable to AOBA members.

Government AffairsLegislative Relations