Vishal Kumar

Customer Success Manager

New Delhi, Delhi, India2 yrs 8 mos experience
Highly Stable

Key Highlights

  • Expert in customer escalation management.
  • Strong background in digital marketing strategies.
  • Proficient in conflict resolution techniques.
Stackforce AI infers this person is a Digital Marketing and Customer Relationship Management specialist.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)

Other Skills

Customer Escalation ManagementConflict ResolutionDigital MarketingSocial Media MarketingSocial Media ManagementE-CommerceSearch Engine Optimization (SEO)E-commerce SEOOnline MarketplaceCatalogingDisplay AdvertisingEmail MarketingContent Management

About

.

Experience

2 yrs 8 mos
Total Experience
2 yrs 8 mos
Average Tenure
--
Current Experience

Lenskart solutions private limited

Customer Escalation Specialist

Mar 2023 – Nov 2025 · 2 yrs 8 mos

Customer Escalation ManagementConflict ResolutionCustomer Relationship Management (CRM)

Education

Indira Gandhi National Open University

Master of Arts in Clinical Psychology

Jan 2024 – Mar 2026

META

Social Media Marketing — Social Media Marketing

Apr 2023 – Feb 2024

GOOGLE

Google Digital Marketing Certification — Sales and Marketing Operations/Marketing and Distribution Teacher Education

Nov 2022 – May 2023

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