Oct 2024 – Mar 2026 · 1 yr 5 mos · On-site

• Partnering with the stakeholders starting from vacancy briefing to giving a right high touch experience to both stakeholders and candidates.
• Managing volume, Corporate function, WFM, Contact centre operations, FNA , Audit , HR shared services hiring .
• Guiding new team members and sourcers and mentoring.
• Managing strategic sourcing, front ending recruiting both for entry to Leadership roles .
• Involved into multiple projects under TA ensuring the TA synchronised with HRBPS and leadership.
• Leading recruitment for Kolkata site

Dec 2022 – Oct 2024 · 1 yr 10 mos · On-site

• Corporate function, volume ( Frontline, Mid level ), Skill- FPNA, FNA, Supply chain , Procurement , HR Shared Services Data engineering and analytics
• Managed critical ramp ( Language/ Finance/ Voice Business)
• Working on skill like Language, FNA, Voice and Technical for both bulk and Lateral hiring.
• Driving all the hiring through agencies, Employee referral , Campus and low cost direct sourcing channels.
• Market intelligence, Stakeholder’s Management , leading the calibration call to understand the business needs and working on the closure and keeping them posted about the demand .
• Cost per joiner mix maintained by right channel mix between Agency, Media , Employee referral and IJP.
• Part of core frontline hiring team and guiding the sourcing team on sourcing as well and guiding the new joiner on the new tool , coaching and mentoring.
• Handling different ATS - Success Factor, Taleo for offer release and sourcing.
• Salary negotiation, offer preparation, BGv and onboarding.

Mar 2022 – Dec 2022 · 9 mos · Delhi, India · On-site

• Lead Talent Acquisition, handled 2 recruiters, FNA and non FNA hiring for Analytics .
• Closed linguistics hiring- French, Spanish German .
• Have hired for bulk and support both the requirements.
• Have managed sourcing through the various channels,I.e- Vendor , Employee Referral, Campus
• Have worked on skill set like- FPNA, Supply chain, Procurement ( Software Asset Management, Hardware Asset management).
• Voice business, IT , RPA, Automation for both bulk and support hiring, Co-or pirate hiring ( HR, L& D, Marketing, EA for both Language, Non Language, HRO)
• RFP ,Market intelligence, Stakeholders management.
• Core frontline hiring - Salary negotiation, Offer generation, BGV and onboarding
• Have worked on ATS - ITAP

Jul 2021 – Dec 2021 · 5 mos · Greater Kolkata Area · On-site

Jun 2019 – Jul 2021 · 2 yrs 1 mo · Kolkata Area, India

• Market Research, Manpower Planning, TA Budgeting , Competition bench marking
• Taking care of leadership hiring, On-boarding along with associate in terms all verticals
• Managing New Hire Grievances ,Compliance Management for new hires, and building support for effective change management
• Technology, Healthcare, Telecommunication, IT as well
• Taking care of entire recruitment along with TA functions
• Sourcing, screening
• Taking care of BGV
• Stake holder Management,
• Taking care of FLIs as well
• Taking care of Business stake holder management
• Taking care of vendor Management , Taking care of entire Campus hiring along with SLA based hiring too, Rolling out Offer and Appointment letter with Hiring TAT Taking care of Campus hiring
• Develop and regularly review recruitment processes and procedures for improvement to ensure efficiency and implement changes as necessary
• Responsible for Pan India hiring of major tech gaints
• . Successful achievement of delivering 400+ resources month on month
• . Process Spoc for major Consumer and Communication client
• . Handled Hiring for Health and insurance clients successful in delivering bulk numbers on time
• . Appreciated in Consumer, Communication H&I hiring
• .Have handled hiring and delivery of 300+ FTEs in less than a month.
• .Part of Core delivery teams in supporting and executing hiring numbers Pan India.
• Smooth execution of the recruitment process and effective change management as necessary. Auditing the recruitment process to ensure smooth execution of process complaince.
• Have worked on ATS- ICIMS

Feb 2018 – Oct 2018 · 8 mos · Jaipur, Rajasthan, India

Apr 2016 – Apr 2017 · 1 yr · Kolkata Area, India

• HRS Recruitment, Sourcing , Hiring Lateral hiring Campus Hiring,Joining Offer making .Vendor management ,Employee Relation, On Boarding, Documentation,Talent Acquisition, Talent Management,HRIS ,HR Policies,