Divine-Joy U. — Operations Associate

The e-commerce landscape has shifted from simply keeping stores running to creating operations that scale effortlessly. As Shopify businesses grow beyond $100K in monthly revenue, the gap between functional operations and genuinely smooth execution comes down to the backend systems, the customer support automation, inventory workflows, and the processes that either free up or consume a founder's time. This is where I come in. I'm an E-Commerce Automation Specialist who helps Shopify store owners eliminate operational chaos and strain through smart automation and backend optimization. I specialize in taking the burden of daily operations off founders' & their team's shoulders, what I truly offer is peace of mind. My goal is always to return 20+ hours a week, allowing them to shift from 'working in the business' to 'working on it'. I’d love to bring that same focus on efficiency and growth to your team. 𝗪𝗵𝗮𝘁 𝗜 𝗗𝗼: - Customer Support Automation: Implement Gorgias systems that cut support response time by 60%+, reducing manual ticket handling from hours to minutes through smart macros, automated responses, and workflow optimization. - Backend Operations: Build Zapier and Make integrations that connect your entire tech stack (Shopify → Gorgias → Klaviyo → fulfillment) seamlessly, eliminating manual data entry and preventing orders from falling through cracks. - Shopify Store Management: Optimize inventory workflows, order processing, and product organization to ensure your store can handle 3x growth without operational breakdown. - Process Documentation: Create SOPs and systems that turn chaotic operations into repeatable, scalable processes that work whether you're doing 10 orders or 1,000 orders per day. 𝗧𝗼𝗼𝗹𝘀 & 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺𝘀: Shopify • Gorgias • Zapier • Make • Klaviyo • Recharge • Judge.me • Google Sheets • Asana 𝗪𝗵𝗼 𝗜 𝗪𝗼𝗿𝗸 𝗪𝗶𝘁𝗵: I work with D2C brands in fashion, beauty, wellness, and consumer goods who are scaling fast but feeling the operational strain. Brands where the founder is still managing customer emails at midnight, where inventory mishaps cause fulfillment delays, and where growth feels like it's being held back by manual repetitive chaos. 𝗥𝗲𝘀𝘂𝗹𝘁𝘀 𝗜 𝗗𝗲𝗹𝗶𝘃𝗲𝗿: 60-70% reduction in time spent on customer support Zero manual data entry between platforms Same-day response times on customer inquiries Inventory accuracy that prevents overselling Systems that scale with revenue growth 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗶𝗹𝗶𝘁𝘆: Open to full-time / contract remote opportunities. Let's connect. divinejoy.ud@gmail.com

Stackforce AI infers this person is a specialist in E-Commerce Automation and Operations, focusing on backend optimization and customer support.

Location: Port Harcourt, Rivers State, Nigeria

Experience: 1 yr 6 mos