Samrat Paul

CEO

Bangalore Urban, Karnataka, India11 yrs 4 mos experience

Highly Stable

Key Highlights

Proven leadership in last mile operations.
Extensive experience in logistics and supply chain management.
Strong background in sales operations and corporate strategy.

Stackforce AI infers this person is a logistics and supply chain management expert with extensive experience in B2C operations.

Contact

Skills

Core Skills

Operations ManagementSupply Chain ManagementSales Operations

Other Skills

Order ManagementLogistics ManagementStrategic SourcingD2CProduct KnowledgeChange ManagementWarehouse Management SystemsResource AllocationProblem SolvingCommunicationCustomer ExperienceRisk ManagementMicrosoft OfficeBudgetingCorporate Strategy

About

VP - Last Mile Central Ops @ Zepto Former Associate Vice President- National Sales Operations @ Paytm Former Vice President- National Last Mile Operations Head @Zepto Previous experience in food delivery ops, Food Pocessing ops, logistics, supply chain and shipping industry. Skilled in Supply Chain Management, Operations Management.

Experience

11 yrs 4 mos

Total Experience

2 yrs

Average Tenure

1 yr 1 mo

Current Experience

Zepto

4 roles

Vice President- Last Mile Central Operations

Apr 2025 – Present · 1 yr 1 mo · Bangalore Urban, Karnataka, India · On-site

Operations ManagementSupply Chain Management

Vice President - National Last Mile Operations Head

Promoted

Apr 2024 – Dec 2024 · 8 mos · Mumbai, Maharashtra, India

Operations ManagementSupply Chain Management

Senior Director - National Last Mile Operations Head

Apr 2022 – Apr 2024 · 2 yrs · Mumbai, Maharashtra, India

Order ManagementLogistics ManagementStrategic SourcingD2CProduct KnowledgeChange Management+21

Director - National Last Mile Operations Head

Oct 2021 – Apr 2022 · 6 mos · Mumbai, Maharashtra, India

Order ManagementLogistics ManagementStrategic SourcingD2CProduct KnowledgeResource Allocation+19

Paytm

Associate Vice President- National Sales Operations

Nov 2024 – Apr 2025 · 5 mos · Noida, Uttar Pradesh, India · On-site

Sales OperationsOperations Management

Swiggy

3 roles

Senior Manager - Head - Remote Operations and Special Projects - West

Promoted

Apr 2020 – Oct 2021 · 1 yr 6 mos

Order ManagementLogistics ManagementD2CProduct KnowledgeChange ManagementResource Allocation+13

Senior Operations Manager - Functional Excellence Group - West Region

May 2019 – Apr 2020 · 11 mos

Taking up special projects in West India (Mumbai, Maharashtra, Gujarat and Goa) to facilitate and create "Perfect Ops" in the region

Order ManagementLogistics ManagementD2CProduct KnowledgeChange ManagementResource Allocation+13

Senior Operations Manager

Aug 2018 – Apr 2019 · 8 mos

Logistics ManagementD2CProduct KnowledgeResource AllocationProblem SolvingCommunication+10

Thai spring fish co., ltd.

Technical Manager

Jul 2017 – Aug 2018 · 1 yr 1 mo · Rayong, Thailand

Logistics ManagementD2CProduct KnowledgeResource AllocationProblem SolvingCommunication+10

Panapesca s.p.a.

Training - Technical Manager

Jul 2017 – Jul 2017 · 0 mo · Montecatini, Italy

D2CProduction PlanningResource AllocationProblem SolvingCustomer ExperienceKey Metrics+2

Dhl

Value Added Services Intern

Apr 2016 – May 2016 · 1 mo · Mumbai Area, India

Customer Experience

V.ships

4th Engineer

Feb 2012 – Sep 2014 · 2 yrs 7 mos · Mumbai Area, India

Responsible for the operation and maintenance of machines like purifiers, air compressors and incinerators on board oil tankers (Very Large Container Carriers) . In charge of bunkering operations on board ship.

Customer Experience