Sep 2021 – Aug 2022 · 11 mos

Aug 2021 – Sep 2021 · 1 mo

Sep 2020 – Aug 2021 · 11 mos

• Managed and grew $20M product portfolio and delivered 90% year-over-year growth
• Achieved 100% coverage of Universal Patient Identifier and collaborated with key legislators to build Government support for a National Patient Identifier and drove full automation of batch delivery
• Launched 5 new products in Identity and Care Management portfolio including Social Determinants of Health which spanned six business units.
• Oversaw the design, development, and management for all new products being developed by Experian Health and achieved new product forecast, growing 30% year-over-year
• Designed and implemented process improvements to automate Experian Health’s new product development tools to accelerate time to market with new products and product profitability
• Managed 15-person team of product managers, developers, and analysts. Restructured team and talent to optimize growth and implemented Agile processes to improve productivity
• Designed and implemented a unified, prioritized release plan process and tools, established product requirements standards, and defined operating rhythm and team cadences to improve sprint planning and prioritization

Apr 2018 – Sep 2020 · 2 yrs 5 mos

• Drove execution of delivery improvements which decreased implementation time by 85%
• Led efforts for new clients and partners to facilitate expansion into new verticals, payer and pharmacy and secured deals with top 2 payers
• Launched 3 new products and secured over 100 new contracts for Identity Management solutions
• Pioneered and supported QA automation and Agile framework best practices to lead business
• Managed successful transition of software partner integration to new decisioning platform without disruption to clients

Mar 2016 – Dec 2016 · 9 mos

• Established partnership in new vertical, pharmacy, with National Council of Prescription Drug Programs (NCPDP) to drive distribution and adoption of Experian Health’s Universal Patient Identifier
• Launched Universal Identity Manager platform

Jul 2014 – Mar 2016 · 1 yr 8 mos

• Repositioned product for growth which drove 200% increase in revenue, bookings, and client base year-over-year for 2 consecutive years
• Cultivated and managed strategic business partnerships to accelerate market adoption and distribution of products
• Designed and executed business strategy and product roadmap while restructuring all product and marketing tools
• Communicated cross-business strategy and performance to drive stakeholder involvement
• Created and delivered presentations to C-suite and executive level clients, prospects, and business partners
• Authored business case to drive expansion of Healthcare Identity Management portfolio; approved and allocated $5M
• Built and led cross-functional team (Product Management, Product Development, Marketing, Implementation, Quality Assurance, and Sales) in solution development.

Nov 2012 – Jul 2014 · 1 yr 8 mos

• Led the development, implementation, and communication plan of new Credit Services group strategy.
• Managed contractors to build automated, centralized sales analytics platform which decreased processing time by 80%.
• Designed and customized new sales dashboard tools to enhance business intelligence and improve sales forecasting.
• Managed cross-business teams in development of North America telesales strategy.
• Analyzed new hire productivity and designed communication plans for sales compensation plans.
• Evaluated sales coverage model and proposed new alignment to optimize revenue potential and reduce operating costs.

Jun 2011 – Nov 2012 · 1 yr 5 mos

• Developed and executed a B2C Marketing strategy for a new consumer product.
• Partnered to create a global business information data strategy plan and created SharePoint sites for global collaboration.
• Performed process flow analysis of commercial data lifecycle and market usages across global markets.
• Built a go-to-market strategy for identity solution serving the healthcare industry

Jun 2010 – Aug 2010 · 2 mos · Wilmington, Delaware

• Analyzed portfolio trends and historic retail campaign results to identify optimal offers for relevant target segments; identified a new strategy for Q4, assisted with strategy design, and created test plan to be implemented.
• Forecasted and communicated daily retail spend and devised new merchant category calendar for all retail categories.

Apr 2009 – Aug 2009 · 4 mos · New York, New York

• Analyzed sales, stock, and turn to create top-down and bottom-up forecasts for Baby department across 665 stores and more than 50 vendors and classes
• Ended Spring 2009 season with Baby business $1.5M above plan and exceeded turn and margin goals.

Oct 2008 – Mar 2009 · 5 mos · New York, New York

• Created analytics tool and automated reporting to identify opportunities during business consolidation period.
• Mentored and trained 3 new hires into Assistant Planner and Associate Planner roles to increase productivity.
• Counseled and drove adoption of new retail analytics tools across planning organization

Sep 2007 – Sep 2008 · 1 yr · New York, New York

• Graduated Merchant Business Academy by uncovering $300K opportunity through new product positioning
• Directed 30 people in a weekly task group to improve sales and turn in underperforming small stores.
• Developed plans for thirteen departments across Misses Coats and Swim with $380M in sales responsibility.

May 2006 – Aug 2006 · 3 mos · Woodland Park, New Jersey

• Performed shifts as manager on duty, and took responsibility to handle customer complaints, sales discrepancies, rollout new product setups, floor replenishment, and assisted in store closing and opening procedures.
• Assumed roles in various aspects of the business including cash office, human resources, customer service, and operations.
• Developed strategy to increase credit applications and designed training program to teach employees how to identify customer segments and adjust their credit pitch.