Jatin Rajpal — CEO

Trusted technology executive with 20+ years of experience driving digital and AI-enabled transformation across the Consumer, Health, and Life Sciences sectors. As co-founder of EY’s ServiceNow practice, I scaled the business to $400M+, built global delivery capabilities across 40+ countries, and consistently delivered complex, large-scale ($50M+) transformations. I have held three key leadership roles at EY: leading ServiceNow’s Consumer & Health/Life Sciences market strategy, shaping EY’s ServiceNow offerings across the Americas, and driving $100M+ growth for EY’s largest global accounts. Recognized for building high-performing teams, orchestrating AI-powered workflow transformations, and forging deep C-suite relationships, I specialize in platform strategy, service delivery transformation, and industry-specific innovation in Life Sciences and Consumer industries. A frequent speaker at global conferences, I’ve been honored with multiple ServiceNow awards and continue to collaborate with technology partners and startups to reimagine the future of enterprise workflows. • Led ServiceNow-related transformations across 15+ global clients, delivering $500M+ in realized business value • Designed and implemented AI-powered delivery models, increasing gross margin / profitability by 20–25% • Architected multi-agent systems to automate end-to-end GBS workflows (Source-to-Pay, Hire-to-Retire, Order-to-Cash, etc.) • Delivered $100M+ in value through employee experience transformations spanning portals, omnichannel, GenAI, and workflow orchestration • Directed 10+ IT, OT, Cybersecurity, and Risk workflow transformations for Fortune 500 enterprises • Pioneered Platform Managed Services, creating annuity-based offerings to scale enterprise adoption

Stackforce AI infers this person is a SaaS expert specializing in AI-driven enterprise workflow transformations.

Location: Los Angeles, California, United States

Experience: 20 yrs 3 mos