Puneet Arora

Co-Founder

San Francisco, California, United States13 yrs 11 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Founded EkLine to automate knowledge base management.
Led Confluence AI at Atlassian, enhancing documentation infrastructure.
Expert in integrating engineering tools for seamless documentation.

Stackforce AI infers this person is a SaaS expert with a focus on knowledge management and AI-driven solutions.

Contact

Skills

Core Skills

Knowledge Base ManagementProduct LeadershipArtificial Intelligence (ai)Engineering Management

Other Skills

Integration with GitHubIntegration with SlackIntegration with JiraIntegration with ZendeskConfluenceNotionMintlifyGitBookTechnical LeadershipTeam BuildingBig Data AnalyticsProject ManagementAndroid DevelopmentOOPBig Data

About

Code changes daily. The knowledge base doesn't. That's not a discipline problem. It's a structural one. And it costs more than most companies realize. It shows up everywhere. Support tickets that could have been self-served if the docs were current. New customers onboarding from Slack threads instead of documentation. Compliance reviews that surface content reflecting last quarter's product, not today's. Knowledge that walks out the door when engineers leave. I started EkLine to close that gap. EkLine monitors code changes and support conversations, then drafts knowledge base updates automatically across Confluence, Notion, Mintlify, GitBook, and more. Your team reviews before anything publishes. Nothing goes live without human approval. Before EkLine, I spent 8 years at Atlassian. Most recently I led Confluence AI and the Big Data Platform as Senior Engineering Manager. I saw firsthand how documentation breaks at scale and what it costs when it does. That experience is why EkLine exists. If your team ships code faster than your knowledge base can keep up, I'd love to talk. Book 20 minutes: https://bit.ly/meet_ekline_3 or email puneet@ekline.io

Experience

13 yrs 11 mos

Total Experience

2 yrs 6 mos

Average Tenure

2 yrs 2 mos

Current Experience

Antler

Entrepreneur in Residence

Apr 2024 – Jun 2024 · 2 mos · Colorado, United States · On-site

Ekline

Co-Founder & CEO

Mar 2024 – Present · 2 yrs 2 mos · San Francisco Bay Area · Hybrid

EkLine keeps knowledge bases current automatically by monitoring code changes and support conversations, then drafting updates for human review.
We work with engineering teams who ship fast but can't keep documentation in sync. EkLine integrates with GitHub, GitLab, Slack, Jira, Linear, Zendesk, and publishes to Confluence, Notion, Mintlify, GitBook, Readme.io, and more.
SOC 2 Type II certified. Read-only code access.

Knowledge Base ManagementIntegration with GitHubIntegration with SlackIntegration with JiraIntegration with ZendeskProduct Leadership

Atlassian

3 roles

Senior Engineering Manager - Confluence - AI

Promoted

Mar 2023 – Mar 2024 · 1 yr

Led Confluence AI and the Big Data Platform, building the infrastructure that powers documentation and knowledge management for millions of teams.
Spent 8 years seeing firsthand how documentation breaks at scale: the gap between what engineering ships and what the knowledge base reflects. This experience led directly to building EkLine.

Artificial Intelligence (AI)Product LeadershipEngineering ManagementTechnical Leadership

Engineering Manager - Confluence AI - Big Data Platform

Apr 2019 – Mar 2023 · 3 yrs 11 mos

Confluence is your remote-friendly team workspace where knowledge and collaboration meet.

Senior Engineer - Atlassian Marketplace

Apr 2016 – Apr 2019 · 3 yrs

Atlassian Marketplace: Browse the top apps, add-ons, plugins & integrations for Jira, Confluence, Bitbucket & other Atlassian products

Medicalbazzar.com

Engineering Advisor

Feb 2019 – Apr 2020 · 1 yr 2 mos

medicalbazzar.com: An e-commerce marketplace for Physiotherapy and Occupational Therapy Products in India
Helped scale the engineering team and get initial crucial hires.
Helped implement ACE membership program for affiliate doctors, and hone the economics powering it.
Provided product and design input to increase conversion.

Insticator, inc.

Lead Engineer (Founding)

May 2013 – Apr 2016 · 2 yrs 11 mos · Greater New York City Area · On-site

Insticator.com is an interactive advertisement platform, it provides unobtrusive advertisements to help publishers increase their user’s engagement and advertisement revenue.
▪ Managing the technical team and responsible for on-time delivery of modules.
▪ Designing and building a highly scalable architecture serving over 2 billion requests per day.
▪ Making business decisions and researching new technologies to solve challenging requirements.
▪ Analyzing performance bottlenecks and implementing optimizations to handle surge requests.

Accenture

Software Engineer

Aug 2011 – Jul 2012 · 11 mos · Pune Area, India · On-site

Worked in project British Telecom - Openreach:
Designed and executed test cases for two major releases and several intermediate releases. Helped in developing automated scripts for various test cases using Microsoft Excel Macros. Organized meetings with solution designers to precisely understand the solution and generate test cases accordingly. Also, trained new colleagues to specialize in various scenario specific test cases.