Jul 2022 – Present · 3 yrs 10 mos

• Leading internal automation efforts related to O365 global deployment and management including
• Establishing and driving global reporting layer for O365 deployment
• Designing, building, and maintaining O365 Licenses and Features management solution
• Optimizing O365 license utilization leveraging on license utilization reporting
• Establishing automation framework based on Azure Automation orchestration to streamline and foster internal automation efforts
• Tech. lead in end-user facing GenAI implementation (Copilot; Copilot Studio; Azure Open AI)
• Hands-on implementation of POCs with Azure Open AI; Copilot Studio; Copilot for M365
• End-user training; contributing to effective utilization of GenAI solutions in company
• Managed stakeholders including vendors, subcontractors ensuring project success
• Devised and executed a license provisioning strategy
• Toolset:
• MS Copilot Studio
• Azure Automation
• Azure Storage
• Azure Log Analytics
• Azure DevOps
• Power BI

Jan 2019 – Jun 2022 · 3 yrs 5 mos

• Automation aspects of O365 global deployment project including
• Establishing and automating reporting layer for Global O365 deployment
• Designing, building and maintaining O365 Licenses and Features management solution
• Optimizing O365 license utilization leveraging on license utilization reporting
• Toolset:
• Azure Automation;
• Azure storage;
• Azure DevOps (Managing Source Code Repo on Git; establishing CI-CD pipeline for the solution); - --- - Azure Log Analytics
• Power BI.

Apr 2017 – Feb 2019 · 1 yr 10 mos

• Solution Architect on one of the biggest SalesForce Community cloud implementation worldwide (Single org on 60+ markets).
• Build up solid knowledge of Salesforce platform under extreme time pressure. During program implementation focused on Community Cloud performance improvement; organized and moderated base code review to improve the quality of the custom code. Reviewed training materials and supported training team with the global roll out. Removed multiple DevOps bottlenecks and streamlined the implementation process.

Sep 2016 – Apr 2017 · 7 mos

• Communication with business representatives (analyzing business requirements and adopting the change to existing processes, validating and challenging the business requirements from cost/benefit perspective)
• Coordinating a team of 10+ offshore specialists supporting Supply Chain and Manufacturing in SAP 2nd level support for 19+ factories in Europe, Africa and Middle East
• Ensuring timelines and quality of incidents resolution in supported area in accordance with SLA and OLA
• 2nd line of MM-support for existing SAP system as a member of Global Competency Center: implementing new changes
• participation MM Related international projects (performing system customizing and coordinating new functionality implementations, localization of global solutions and deploying global solution on multiple landcapes;

Sep 2015 – Sep 2016 · 1 yr

• Temporary, one year assignment in Asia.
• Driving of global project implementation from SAP SD perspective.
• Coordinating regional Simplification SAP data collection, validation, and movement initiative using 3rd party software (Winshuttle). Delivering trainings, teaching first line support to use the tool in multiple locations in Asia

Sep 2013 – Mar 2017 · 3 yrs 6 mos

• Communication with business representatives (analyzing business requirements and adopting the change to existing processes, validating the business requirements from cost/benefit perspective)
• Coordinating a team of 10+ offshore specialists supporting Supply Chain and Manufacturing in SAP 2nd level support for 19+ factories in Europe, Africa and Middle East
• Ensuring timelines and quality of incidents resolution in supported area in accordance with SLA and OLA
• 2nd line of MM-support for existing SAP system as a member of Global Competency Center: implementing new changes and participation MM Related international projects (performing system customizing and coordinating new functionality implementations as well as localization of global solutions);
• ITSM related activity (performing regular monitoring of implemented changes compliance to existing Application Change Management procedures; supporting existing ACM procedures and enhancing them in order improve existing processes as per LEAN IT and AGILE approach)

May 2012 – Sep 2013 · 1 yr 4 mos

• Communication with business representatives (analyzing business requirements and adopting the change to existing processes)
• 2nd line of MM-support for existing SAP system as a member of Global Competency Center: implementing new changes and participation MM Related international projects (performing system customizing and coordinating new functionality implementations as well as localization of global solutions);
• ITSM related activity (performing regular monitoring of implemented changes compliance to existing Application Change Management procedures; supporting existing ACM procedures; training the involved parties regarding the ACM procedures)

May 2011 – Jan 2012 · 8 mos · Saint-Petersburg

• Communication with business representatives (analyzing business requirements and adopting the change to existing processes)
• 2nd line of LE and P2P-support for exisitng SAP system: implementing new changes and participation in Related projects (performing system customizing and coordinating new functionality implementations
• ITSM related activity (performing regular monitoring of implemented changes compliance to existing Application Change Management procedures; supporting existing ACM procedures; training the involved parties regarding the ACM procedures)