Jaighosh Parmar

Operations Associate

Pune, Maharashtra, India11 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 10+ years of experience in testing across multiple domains.
  • Expertise in ServiceNow ITSM and Salesforce testing.
  • Strong understanding of various testing methodologies.
Stackforce AI infers this person is a Quality Assurance professional with expertise in ITSM and software testing across multiple industries.

Contact

Skills

Core Skills

Servicenow Itsm

Other Skills

ServiceNowFunctional TestingAuditingATFJavaSQLScrumTest ManagementSoftware Development Life Cycle (SDLC)Defect TrackingRegression TestingQuality AssuranceAgile MethodologiesPostman APIJIRA

About

Professional Summary: • Certified ISTQB®(CTFL), Servicenow CSA, CIS (ITSM) with 10+ Years of Testing Exp. in Web, Mobile, API & 3+ Years into Servicenow (ITSM) & expertise working in F&B, Pharma, Audit & Assurance,Oil Energy & Utility, Commodities/Metal Trading, Payment gateway. • Exposure in Software Engineering Process & STLC, Bug Life Cycle & Quality Standards like I.S.O & Testing Methodologies: Agile – Scrum Model, V-Model, Waterfall. • Solid understanding in test techniques- Sanity, Smoke, Regression, Adhoc, System Integration, GUI, UAT, back-end & REST API test through Postman. • Perform e2e Test of Web app using ServiceNow, Verify/Validate backend data • Perform Testing on Salesforce Sales Cloud, manage necessary operations & data setup across multiple environments. • Execution of TC's & update in script on Protractor UI Automation Jasmine Framework using Typescript. • Responsible for end to end delivery of assigned module with onshore communication. • Quick learner with ability to grasp new technologies.

Experience

11 yrs 1 mo
Total Experience
2 yrs 2 mos
Average Tenure
2 yrs 9 mos
Current Experience

Capgemini

Manager (C2)

Aug 2023Present · 2 yrs 9 mos · Pune District, Maharashtra, India · Hybrid

ServiceNowServiceNow ITSM

Globant

2 roles

Senior QC Analyst Level 1

Promoted

Dec 2022Jul 2023 · 7 mos · Pune District, Maharashtra, India

Functional TestingServiceNowAuditingATFServiceNow ITSM

QC Analyst

Jun 2021Nov 2022 · 1 yr 5 mos · Pune District, Maharashtra, India

ServiceNowATFServiceNow ITSM

Expleo group (former sqs)

Quality Assurance Associate

Jan 2018Jun 2021 · 3 yrs 5 mos · Pune Area, India

Alphalogic, inc

Quality Analyst

Oct 2016Nov 2017 · 1 yr 1 mo · Pune Area, India

  • Worked For Venture Harbour UK

Agreeya mobility poland sp. z o. o.

Software Test Engineer

Dec 2014Oct 2016 · 1 yr 10 mos · Pune Area, India

E-biz technocrats private limited

Graduate Engineering Trainee

Jul 2011Aug 2011 · 1 mo · Gwalior, Madhya Pradesh, India

Education

Centre for Development of Advanced Computing

Post graduate Diploma in Advanced Computing — Advanced Computing

Jan 2014Jan 2014

Rajiv Gandhi Prodyogiki Vishwavidyalaya

Bachelor of Engineering (B.E.) — Information Technology

Jan 2008Jan 2012

Kiddy's Corner H.S. School Gwalior

XII — General Science & Mathematics

Jan 2006Jan 2007

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