Oct 2024 – Mar 2025 · 5 mos

• Led and mentored a team of 6 cross-functional members in the successful deployment and management of complex projects, ensuring alignment with project goals and timelines.
• Managed a diverse portfolio of Agri-Input projects, key internal projects like gamification and advanced reporting requirements, demonstrating strong portfolio management skills.
• Cross functional team collaboration and senior stakeholder management, managing scope creep, budget and change management post project deployment. • Delivered compelling product and service demonstrations to facilitate cross-selling, providing expert consultation to clients on optimizing scheme launches in new markets. • Oversaw all phases of project lifecycle, from initiation and planning to execution and go-live, consistently meeting committed timelines and adhering to project scope.
• Collaborated with the presales team to translate client requirements into actionable solutions, while effectively managing project P&L and ensuring accurate monthly billing.

Apr 2022 – Mar 2025 · 2 yrs 11 mos

• Overall scope finalization, Project Planning and Deployment, creating project documents (Blueprint, project charter, implementation) for the project
• Understanding the existing operational process (of manufacturing and supply chain distribution) and list down the prerequisites, hardware and software requirements for project implementation
• Deploying the project as per the scope and solutioning provided, handling the training and change
• management onsite
• Performing the UAT, training, handover of project to client and assisting them on the roadblocks and further issues
• Identifying and scoping for new feature requirements; scoping with the product team and tracking the progress of the same
• Account management, driving the recurring revenue along with proposing new product verticals to increase the project
• revenue
• Continuous monitoring of the data and providing insights into production, product verifications and retailer engagement across multiple geographical locations through detailed visual Analysis

May 2020 – Apr 2022 · 1 yr 11 mos

• Creating the overall scope, blueprint documents for the project and create a project implementation plan
• Understanding the existing operational process (of manufacturing and supply chain distribution) and list down the
• prerequisites, hardware and software requirements for project implementation
• Deploying the products involved in project as per the scope and solutioning provided, handling the training and change
• management onsite
• Performing the UAT, training, handover of project to client and assisting them on the roadblocks and further issues
• Identifying and scoping for new feature requirements; scoping with the product team and tracking the progress of the same
• Account management, driving the recurring revenue along with proposing new product verticals to increase the project
• revenue
• Continuous monitoring of the data and providing insights into production, product verifications and retailer engagement
• across multiple geographical locations through detailed visual Analysis

Jun 2018 – Apr 2020 · 1 yr 10 mos · bangalore

• Conducted secondary research as per the requirement, collected and provided required data for Marketing and clients.
• Consulted for 500+ clients by providing suggestions for projects, online courses and professional certifications, etc.
• Created multiple google forms to conduct client surveys and used the data to assess the clients responsiveness, queries, feedbacks
• Drafting content for the various articles that helps clients in understanding different aspects of application process.
• Took initiatives to coordinate with different teams (Operations, Editing, Tech & Consulting) to help improve service delivery through process change
• Handled escalations and offered service to the clients as per the company policies and the requirement of clients
• Performed user testing for internal tools in conjunction with the tech development team