Ruchita Kharb

Operations Associate

Bengaluru, Karnataka, India5 yrs 2 mos experience

Most Likely To Switch

Key Highlights

Over 5 years of experience in operations and project management.
Proven track record in managing high-value advertising campaigns.
Expertise in procurement and compliance within government projects.

Stackforce AI infers this person is a MarTech and Government Operations expert with strong project management and advertising campaign skills.

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Skills

Core Skills

Amazon AdsDigital MarketingProject ManagementProcurementBranch Banking OperationsCustomer ServiceCompliance AuditingTechnical ResearchOperations ManagementMarket ResearchStakeholder Management

Other Skills

Amazon Marketing Services (AMS)Display AdvertisingMarketing Campaign ManagementData-driven Decision MakingPerformance ManagementAccount ManagementGerman as a Second LanguageAsanaMicrosoft ExcelProcurement ContractsVendor ManagementBusiness Process ImprovementGovernance, Risk Management, and Compliance (GRC)ReportingRisk Assessment

About

I have 5+ years of experience spanning operations management, project delivery, and Ads campaign management across global organizations and government sector. Starting my career with Amazon’s German Marketplace, I built a strong foundation in market research, stakeholder coordination, and process streamlining. I later transitioned into customer operations and workflow management at a Berlin-based real estate startup, where I introduced systems to improve team collaboration and efficiency. My short but intense stint at Canara bank was about managing all banking operations, credit analysis, loan sanctions and financial literacy initiatives at a rural branch. At Ministry of Defence, I expanded into project ownership and procurement, managing an end-to-end manpower acquisition project for 60 personnel - overseeing bidding, contract evaluation, onboarding, and compliance - under strict government timelines. Currently at Amazon Ads, I manage high value DSP and Sponsored Ads Campaigns for EU advertisers, providing them end to end support during strategising, implementing and delivery. With experience spanning Amazon Ads, procurement projects, and process improvement, I thrive on building systems that deliver efficiency and measurable results.

Experience

5 yrs 2 mos

Total Experience

1 yr

Average Tenure

1 yr 6 mos

Current Experience

Amazon

Ads Performance Manager I - German

Oct 2024 – Present · 1 yr 6 mos · Bengaluru, Karnataka, India · On-site

Drive end-to-end campaign management for Amazon’s EU advertisers, planning, executing, and optimizing Sponsored Ads and Display campaigns to maximize ROI and meet strategic goals.
Advise in optimizing DSP and Sponsored Ads campaigns on various platforms like Prime Video, Twitch etc
Troubleshoot technical issues that advertisers face with Amazon’s UI during campaign delivery.
Lead cross-functional coordination with sales, retail, and product teams to enhance advertiser experience and ensure alignment with broader business goals.
Update and educate advertisers on the new and advanced features introduced by Amazon Ads on a regular basis.
Support agency partnership initiatives, facilitating communication, tracking advertiser impact, and identifying opportunities to strengthen collaboration and program performance.
Results & Highlights:
Created and supported campaigns across Sponsored Ads and DSP with total ad-budget exceeding EUR 2m including for brands like Hugo Boss, Hunkemoller, Faber Castell etc.
Contributed to process improvements in team tracking and performance reporting, resulting in higher operational efficiency and improved stakeholder visibility.

Amazon AdsAmazon Marketing Services (AMS)Display AdvertisingDigital MarketingMarketing Campaign ManagementData-driven Decision Making+5

Ministry of defence of india

Assistant Section Officer

Jan 2024 – Oct 2024 · 9 mos · Delhi, India · On-site

Led a large-scale procurement project for hiring 60 contractual personnel, managing the process from tender release to onboarding in full compliance with government procurement policies.
Oversaw the end-to-end e-bidding process on the Government e-Market (GeM) portal - evaluating 500+ vendor applications, conducting bid analysis, shortlisting eligible contractors, and finalizing agreements.
Directed the implementation phase by coordinating hiring, onboarding, departmental placement, and monthly payroll management for all contracted employees.
Ensured adherence to project timelines, compliance, and budgetary controls, maintaining transparency and accountability across all stages of procurement and HR operations.
Processed Right to Information (RTI) applications and other administrative workflows, improving efficiency and ensuring regulatory compliance within strict timelines.
Collaborated with multiple departments and vendors to streamline operational processes and enhance cross-functional coordination.
Strengthened transparency and audit-readiness by implementing documentation and tracking protocols.

Project ManagementProcurement ContractsVendor ManagementOperations ManagementBusiness Process ImprovementGovernance, Risk Management, and Compliance (GRC)+2

Canara bank

Probationary Officer

Sep 2022 – Nov 2022 · 2 mos · Shamli, Uttar Pradesh, India · On-site

Managed high-volume branch operations including deposits, withdrawals, and loan processing in compliance with banking norms
Drove financial inclusion initiatives by expanding awareness of government schemes and digital banking solutions among semi-rural communities leading to enhanced customer engagement.
Coordinated with internal departments and external stakeholders to ensure timely resolution of customer issues and seamless delivery of banking services.

Branch Banking OperationsRisk AssessmentOperations ManagementCustomer Relationship Management (CRM)Financial EducationRegulatory Compliance+1

Amazon

Sr product Compliance associate

Mar 2022 – Aug 2022 · 5 mos · Delhi, India · Remote

Conducted thorough checks on Amazon Germany products to identify and address any non-compliance issues with company policies.
Demonstrated proficiency in data organization and reporting, contributing to streamlined operations and compliance tracking.
Conducted in-depth research on product technical specifications and communicated findings accurately

GermanTechnical ResearchCompliance AuditingProblem SolvingData organisationAccount Management+1

Urban ground gmbh

Customer Support Consultant

Jun 2021 – Sep 2021 · 3 mos · Germany · Remote

Supported end-to-end tenant experience operations for a Berlin-based real estate startup, ensuring smooth onboarding and issue resolution for international clients.
Initiated and implemented a centralized task-tracking system to bring visibility into ongoing requests, improving team coordination and turnaround time.
Collaborated cross-functionally with distributed teams to streamline workflows, reduce overlap, and ensure timely closure of service tickets.
Enhanced stakeholder communication flow, minimizing escalations and improving issue resolution timelines.

Cross-functional CollaborationsStakeholder ManagementStreamlining ProcessOperations ManagementProblem SolvingWorkflow Management+1

Amazon

Leads qualification analyst (German)

Feb 2017 – May 2019 · 2 yrs 3 mos · Hyderabad, Telangana, India · On-site

Led marketplace research and lead qualification for Amazon’s German Marketplace, identifying high-potential sellers through data-driven analysis and market insights.
Partnered with German stakeholders to ensure smooth lead handovers and timely follow-ups, directly contributing to new seller acquisition targets.
Streamlined lead handoff process, cutting turnaround time and improving stakeholder satisfaction.
Managed weekly deliverables for a 10-member team, ensuring 100% on-time submissions and data quality.

Stakeholder ManagementWorkflow ManagementBusiness Process ImprovementMarket Research