Pranay Sinha

Business Development Executive

Mumbai, Maharashtra, India17 yrs 9 mos experience

Highly Stable

Key Highlights

19 years of experience in sales and pre-sales.
Expert in customer relationship management and digital transformation.
Proven track record in enterprise account management.

Stackforce AI infers this person is a SaaS expert specializing in customer engagement and intelligent automation.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Customer ExperienceSalesRobotic Process Automation (rpa)Business Process ManagementSoftware DevelopmentProcess Improvement

Other Skills

Build Strong RelationshipsDigital TransformationConsultative SellingTeam LeadershipClient AdvisoryCloud ApplicationsEnterprise Software SalesSoftware SalesRoboticsBusiness-to-Business (B2B)Solution SellingDirect SalesEnterprise SoftwareValue Based SellingLow code

About

With over 19 years of experience in sales and pre-sales, I am a passionate and results-oriented professional who specializes in customer relationship management (CRM), intelligent automation, and artificial intelligence (AI) solutions. My mission is to evangelize the radical transformation of the customer engagement market and help enterprises achieve their business goals and enhance their customer satisfaction. As a Strategic Account Director at Salesforce, I lead the direct and partner-led sales of software products and solutions pertaining to customer experience and engagement, focusing on the Financial Services. I create compelling business cases for the customers by demonstrating the value and ROI of Salesforce's offerings, and work as a trusted technology advisor to provide consultative selling. I have successfully acquired, nurtured, and managed enterprise and commercial accounts across various verticals nationally.

Experience

17 yrs 9 mos

Total Experience

5 yrs 7 mos

Average Tenure

1 yr

Current Experience

Github

Senior Enterprise Account Director - India

Apr 2025 – Present · 1 yr · Mumbai, Maharashtra, India

Salesforce

2 roles

Enterprise Account Executive - Financial Services

Feb 2024 – Mar 2025 · 1 yr 1 mo · Mumbai, Maharashtra, India

Build Strong RelationshipsCustomer Relationship Management (CRM)

Enterprise Account Executive- Service Cloud

Jun 2022 – Jan 2024 · 1 yr 7 mos · Mumbai, Maharashtra, India

Evangelize the radical transformation of the customer engagement market.
Direct, Partner Led, Integrated Sales of Software Products and Solutions pertaining to Customer Experience and Engagement
Create a compelling business case for the customer by demonstrating Value and ROI

Customer ExperienceSales

Pegasystems

3 roles

Regional Account Director - India

Promoted

Aug 2016 – May 2022 · 5 yrs 9 mos

Responsible for increasing market presence and revenue by bringing in net new logo for the India region
Acquire, Nurture and Manage Enterprise and Commercial Accounts across Verticals nationally.
Represent Pega across several events and roadshows evangelising Pega's CRM, RPA / RDA, AI and BPM offerings.

Customer Relationship Management (CRM)Robotic Process Automation (RPA)

Sales Consultant at Pegasystems

Jul 2015 – Jul 2016 · 1 yr

Analyse the key issues of global enterprises and evaluate how Pega's unique technology can drive meaningful improvements primary focusing on selling Pega Platform (BPM/Orchestration, ML/AI, Case Management, Dynamic Workflow) and Robotics
Work as a trusted technology advisor to provide consultative selling.
Interpret and present data to the client’s senior leadership and make recommendations for improvements.
Conducted custom demonstrations for Mid-level and C-level executives addressing business pains/needs

Business Process ManagementRobotic Process Automation (RPA)

Principal Software Engineer

Jul 2012 – Jun 2015 · 2 yrs 11 mos

Headed process improvement initiatives and training programs as an Architect for a team of 40 people
Regularly collaborated with the stakeholders to devise the roadmap for the product
Assist company tradeshows and events by demonstrating and presenting company technology.

Software DevelopmentProcess Improvement

Infosys

Senior Software Engineer

Nov 2007 – Apr 2012 · 4 yrs 5 mos

Led the implementation of proof of concept in Emerson (Pune, India) due to which Infosys got the project.
Provided advisory to the client to remove bottlenecks and improve the quality of the product.

Software Development