Radhika Dua

Business Development Executive

Gurgaon, Haryana, India7 yrs 1 mo experience
Highly Stable

Key Highlights

  • Experienced in digital marketing and customer success.
  • Strong background in project and program management.
  • Proven track record in developing marketing strategies.
Stackforce AI infers this person is a Digital Marketing and Customer Success professional with experience in B2B and B2C environments.

Contact

Skills

Other Skills

Market AnalysisProject ManagementProgram ManagementProgram DevelopmentEducation ManagementLearning StrategiesStoryboardingInstructional DesignBlended LearningADDIESocial MediaMicrosoft ExcelMicrosoft WordPowerPointPublic Relations

Experience

7 yrs 1 mo
Total Experience
2 yrs 2 mos
Average Tenure
1 yr 1 mo
Current Experience

Google

App Performance Marketing

Apr 2025Present · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Upgrad

3 roles

Senior Manager

Apr 2024Apr 2025 · 1 yr · Mumbai, Maharashtra, India

Manager

Promoted

Apr 2022May 2024 · 2 yrs 1 mo · Mumbai, Maharashtra, India

Assistant Manager - Content

Nov 2020Apr 2022 · 1 yr 5 mos · Mumbai, Maharashtra, India

Seeders media llp

Manager - Customer Success

May 2020Nov 2020 · 6 mos · Gurugram, Haryana, India

  • Help early and mid-stage brands to adapt to the digital landscape by providing Digital Intelligence and Strategic Consultancy

Oyo

Key Account Manager

Apr 2019Nov 2020 · 1 yr 7 mos · Kolkata, West Bengal, India · On-site

  • Drive Offline Sales through rigorous planning, forecasting and delegating the right targets to the team members
  • Periodic performance evaluation of team members to ensure optimal productivity
  • Executing market visits within assigned region
  • Maintain and review monthly sales tracker of accounts and targets

Itc hotels

Summer Intern

Apr 2018Jun 2018 · 2 mos · Gurugram, Haryana, India

  • Project Title: Branding and Loyalty Marketing
  • Project Brief:
  • Due to a diverse audience that is targeted for a hotel’s loyalty program in a B2B context, the benefits and rewards
  • available also need to cater to the varied needs to various customer groups. There is further complication when it comes
  • to companies which do not encourage such incentives for their employees as it may bias them towards a particular brand
  • at the cost of the company
  • Objectives:
  • To propose a loyalty program construct that not only rewards all types of travel professionals but also navigates through
  • the inherent issues whilst keeping the program simple and easy to understand
  • Deliverables/Recommendations:
  • Segmentation of B2B customers (wedding planners, company executives, travel agents) based on business
  • requirements, adding a tier structure to the loyalty program, alterations in program communication, customer need
  • specific promotions, changes in nature of rewards, incorporating gamification to increase engagement and incorporating
  • different membership enrolment options for potential customers
  • Project Title: Social Media Marketing
  • Project Brief:
  • Luxury marketing is rapidly shifting towards digital media, led by luxury hospitality brands. 45% of all luxury hospitality
  • sales are influenced by digital marketing
  • Objectives:
  • To suggest campaign ideas for a new property launch across multiple social media platforms to boost audience engagement
  • To suggest campaign ideas for father’s day to be run across ITC Hotels social media platforms
  • Deliverables/Recommendations:
  • Undertook an extensive benchmarking approach coupled with secondary data analysis and suggested the campaign idea ‘#GrowingUpWithDad’ which was incorporated across ITC Hotels social media platforms

Goibibo

Summer Intern

May 2015Jun 2015 · 1 mo · Gurugram, Haryana, India

  • Project Title: An introduction to OTA (Hotels Division) operations
  • Project details: Responsible for business development in Jammu and Kashmir region by ensuring rate parity, creating relevant
  • content, managing backend operations and maintaining commission rates

Coca cola india

Summer Intern

Jun 2014Jul 2014 · 1 mo · Gurugram, Haryana, India

  • Project Title: Public Affairs and Communication
  • Project details:
  • a) Implemented ‘Support My School’ CSR program in two village schools of Haryana
  • b) Organised a photo-shoot as a part of Business Today’s Survey on ‘The Best Companies to work for’ (August Edition –
  • 2014) – featuring Coca Cola India Pvt Ltd
  • c) Edited promotional documentaries to strengthen relationships with stakeholders of the company

Education

Institute of Management Technology, Ghaziabad

PGDM — Marketing

Jan 2017Jan 2019

Delhi University

Bachelor's in Journalism and Mass Communication — Mass Communication/Media Studies

Jan 2013Jan 2016

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