AMRITHA KM

Business Development Executive

Dubai, Dubai, United Arab Emirates7 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Proficient in Customer Relationship Management and Operations Management.
Experienced in compliance investigations and auditing.
Skilled in B2B marketing and advertising strategies.

Stackforce AI infers this person is a B2B marketing and financial services professional with strong compliance and customer relationship skills.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Operations ManagementB2b MarketingAdvertisingCompliance InvestigationsCustomer Satisfaction

Other Skills

Credit Card Transaction ProcessingRecords ManagementAuditingMIS ReportingDaily Operations ManagementEnglishMalayalamMicrosoft OfficeClient ProspectingExceed Sales GoalsTeam CollaborationBrand AwarenessTravel PhotographyOrganization SkillsSketching

Experience

7 yrs 1 mo

Total Experience

3 yrs 3 mos

Average Tenure

6 yrs 3 mos

Current Experience

Fintrek marketing

2 roles

Processor

Aug 2023 – Present · 2 yrs 9 mos

Customer Relationship Management (CRM)Operations Management

Marketing Specialist

Nov 2022 – Present · 3 yrs 6 mos

B2B MarketingAdvertising

Fintrek marketing (emirates nbd credit cards)

2 roles

Financial Services Associate

Aug 2023 – Present · 2 yrs 9 mos

Process credit card applications for new customers. Review KYC and income documents before submission to the bank. Conduct investigations into suspicious customer activities as a compliance officer. Maintain confidentiality of bank records and client information. Prepare and maintain documents for audits. Generate daily and monthly sales MIS reports. Resolve customer complaints effectively.

Credit Card Transaction ProcessingCompliance InvestigationsRecords ManagementCustomer SatisfactionAuditingMIS Reporting

Marketing Analyst

Nov 2022 – Present · 3 yrs 6 mos

Build and maintain sales relationships with new and existing clients. Educate customers on product usage and benefits. Communicate brand information and handle inquiries. Achieve monthly sales targets consistently. Monitor and analyze competitor activities. Update and manage contact database with accurate records. Match sales opportunities across multiple product lines.

State bank of india

Sales And Marketing Specialist

Feb 2020 – Present · 6 yrs 3 mos

State bank of india – credit cards

Branch Executive

Feb 2020 – May 2022 · 2 yrs 3 mos

Built and maintained profitable relationships with key customers. Oversaw customer relationships managed by the team. Resolved customer complaints promptly and efficiently. Promoted new products to increase sales. Improved customer loyalty through superior service delivery.