Garima Chandak

Associate Consultant

Noida, Uttar Pradesh, India6 yrs 3 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in customer retention strategies.
  • Strong background in marketing and customer success.
  • Proven ability to analyze user data for tailored solutions.
Stackforce AI infers this person is a Customer Retention Specialist in the SaaS industry.

Contact

Skills

Core Skills

Technical SupportSalesCustomer Communication

Other Skills

SMBAccount ManagementAnalytical SkillsCommunicationPublic SpeakingPublic RelationsTime ManagementLeadershipTeam LeadershipManagementEmotional IntelligenceMindfulnessSelf-confidenceCustomer ServiceProblem Solving

About

As an accomplished Retention Specialist at Adobe, I am deeply passionate about cultivating strong customer relationships and maximizing user satisfaction. With a diverse background in marketing and customer success, I excel at implementing innovative retention strategies that drive engagement and loyalty. My experience in analyzing user data and conducting thorough market research empowers me to tailor personalized solutions, ensuring exceptional customer experiences. Collaborative by nature, I thrive in cross-functional teams, fostering a dynamic and inclusive work environment. At Adobe, I take pride in playing a pivotal role in driving customer retention and contributing to the growth of the company's success. My skills include assessing prospects, making most of the available options, and closing a profitable deal. I also take on follow-up roles as and when required. Let's connect and explore ways we can enhance our professional journeys together

Experience

6 yrs 3 mos
Total Experience
2 yrs 1 mo
Average Tenure
4 yrs 3 mos
Current Experience

Adobe

3 roles

Senior Technical Support Consultant

Jul 2025Present · 10 mos

Technical Support

Sr. Associate Retention

Feb 2025Apr 2026 · 1 yr 2 mos

Retention Specialist

Feb 2022Feb 2025 · 3 yrs

  • Communicating with customers.
  • Negotiating with customers to renew contracts and retain business.
  • Building positive relationships with customers and business associates.
SMBSales

Teleperformance

Technical Consultant

Feb 2021Feb 2022 · 1 yr · Jaipur, Rajasthan, India

  • Troubleshoot issues of customers to provide satisfactory results.
Customer Communication

Ramaji infrastructure private limited

Executive Administrative Assistant

Jan 2020Jan 2021 · 1 yr

Education

Gyan Ganga Institute of Technology Sciences

Bachelor of Engineering - BE — Civil Engineering

Jan 2016Jan 2020

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