Jun 2023 – Present · 2 yrs 11 mos · Bengaluru, Karnataka, India · Hybrid

Apr 2022 – May 2023 · 1 yr 1 mo · Karnataka, India · Hybrid

Oct 2019 – Apr 2022 · 2 yrs 6 mos · Bengaluru, Karnataka, India

• Responsible to collaborate with clients in their cloud transformation journey and gather information on user experience, pain points and areas to improve.
• Key Responsibilities include:
• Analyzing Cloud IaaS and SaaS market trends to understand competition and position solution by choosing the right target segment.
• Managing key accounts and partner ecosystem with focus on up-selling and cross-selling.
• Coordinating with technical, presales, operations, marketing and finance teams to ensure improved user experience and overall revenue.

Jan 2019 – Sep 2019 · 8 mos · Vijayawada Area, India

• Business Development Manager responsible to promote IT investments in the state of Andhra Pradesh by engaging clients through email outreaches, cold calling, client meetings, road shows and events. Adept at establishing relationships with key decision makers within customers' organizations to generate referrals and boost cross-selling and up-selling. Instrumental in communicating business offerings, negotiation, and signing contracts with clients.
• Key Responsibilities include:
• Reaching out to prospective IT company heads post thorough study of companies' profiles
• Develop marketing collateral to enhance visibility of the state at national level events/conferences and highlight the 'industry relevant' IT policies that are in place
• Lead generation through email and call outreaches and ground companies, thereby generating IT employment

May 2017 – Jan 2019 · 1 yr 8 mos · Chennai, Tamil Nadu, India

• Presales consultant responsible to develop and pitch RPA & BPM solutions to clients in Healthcare and Supply Chain to drive growth of clients’ businesses by demonstrating exceptional pilots and cost benefits. Saved costs in terms of USD and resources by researching and implementing fresh new approaches to long standing problems thereby significantly improving the project margins.
• Key Responsibilities include
• Process Re-engineering & BPM study
• Business Process Improvement
• RPA analysis & Feasibility study
• Risk management & Cost optimization

Jul 2015 – Mar 2016 · 8 mos

• Mainframe Production Support for leading Health Insurance client in the US
• Key Responsibilities:
• Incident Management, Change Management, Problem Management
• Data Extraction to update ever changing customer details
• Understand Business Requirement Document
• Client Interaction and meet SLAs

Aug 2013 – Jun 2015 · 1 yr 10 mos

• Mainframes Developer for a leading Health Insurance client in the US
• Key Responsibilities:
• Manage D&V (Dental and Vision) claim life cycle from loading claims to generating cheques
• Release Management activities and decision making
• Develop rule logic as per healthcare plan
• Understand customer specific requirements