Nayana Menon — Operations Associate
Accomplished MBA professional specializing in Operations and IT, having 10 years of experience, primarily focused on Service Delivery and Vendor Management. Engaged in significant contributions to high-value projects within the Media and Maps domains. Demonstrated expertise in collaborating with cross-functional teams across Engineering, Global Product Partnerships, and Partner Tech Support, spanning various global locations. Proven ability to thrive in challenging environments, swiftly assuming control and delivering optimal solutions to meet client requirements. Skilled in leading and managing large teams of over 250+ members, driving the attainment of client KPIs under the framework of a managed services business model. Have implemented multiple Six Sigma, Lean and CI projects resulting in enhanced efficiency and substantial cost savings for clients.
Stackforce AI infers this person is a seasoned Operations Manager with expertise in Service Delivery and Vendor Management in the IT sector.
Location: Bengaluru, Karnataka, India
Experience: 11 yrs 6 mos
Skills
- Operations Management
- Vendor Management
- Service Delivery
Career Highlights
- 10 years of experience in Operations and IT.
- Led teams of over 250+ members to achieve client KPIs.
- Implemented Six Sigma and Lean projects for efficiency.
Work Experience
Amazon
Operations Manager (1 yr 8 mos)
Wipro
Manager (2 yrs 11 mos)
Deputy Manager (2 yrs 5 mos)
Assistant Manager - Global Media & Telecom (2 yrs 9 mos)
Delhivery
Operations Intern (2 mos)
Arbitron India
Graduate Specialist (1 yr 9 mos)
Education
PGDM at T.A.Pai Management Institute
Bachelor of Technology (B.Tech.) at Model Engineering College
at Bharatiya Vidya Bhavan, Thrissur
at The Indian High School, Dubai
