Deepannwita Sen

Business Development Executive

Bengaluru, Karnataka, India11 yrs 7 mos experience
Highly Stable

Key Highlights

  • 10 years of experience in IT/ITES industry.
  • Expertise in Management Consulting and Solution Design.
  • Proven track record in Business Development and Sourcing Advisory.
Stackforce AI infers this person is a Management Consultant with expertise in IT/ITES and Solution Design.

Contact

Skills

Core Skills

Management ConsultingSourcing AdvisorySolution DesignCustomer ServiceProject Management

Other Skills

Business DevelopmentStakeholder ManagementContact CenterCTeam ManagementBusiness AnalysisMarket ResearchC++Pre-salesBPOManagementRequirements AnalysisMicrosoft OfficeStrategyBusiness Strategy

About

Result oriented Consultant experienced in Management Consulting, Sales, Pre-Sales/Solution Consulting and Value Advisory for 10 years in the IT/ITES Industry.

Experience

11 yrs 7 mos
Total Experience
3 yrs 2 mos
Average Tenure
1 yr 11 mos
Current Experience

Confluent

Strategic Account Manager - Enterprise, Digital Native & Growth Businesses

May 2024Present · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Servicenow

2 roles

Advisory Solution Consultant

Mar 2023May 2024 · 1 yr 2 mos

Senior Solution Consultant

Mar 2021Mar 2023 · 2 yrs

Kpmg

2 roles

Assistant Manager

Oct 2020Mar 2021 · 5 mos

  • Management Consulting - Sourcing Advisory
  • Responsibilities include:
  • 1. Recommend IT and Business Services sourcing strategy - Understand client challenges and arrive at program objectives, scope of services for sourcing, spend data analysis basis discussions with client and reviewing existing service provider scope, operating model, performance metrics, pricing, etc.
  • 2. Develop IT and Business Services RFPs to be sent to Service Providers - Identify solution, transition and transformation requirements, target and expected performance metrics, pricing form, etc. based on sourcing strategy, program objectives and client discussions
  • 3. Review and compare Service Provider proposed solutions - compare solution themes, performance metrics, pricing, etc. to understand pros and cons of all Service Provider solutions; recommend improvement areas basis experience as well as industry benchmarks
  • 4. Enable client's evaluation/scoring of Service Provider solutions and pricing basis recommended evaluation parameters
  • 5. Business development activities to identify sourcing opportunities with existing and new clients
Management ConsultingSourcing AdvisoryBusiness DevelopmentStakeholder Management

Consultant

Sep 2018Sep 2020 · 2 yrs

  • Management Consulting - Sourcing Advisory
Management ConsultingSourcing Advisory

Infosys bpm

3 roles

Consultant - Solution Design

Promoted

Oct 2017Aug 2018 · 10 mos

  • Solution Design Consultant for Contact Center/Customer Service Practice
  • Responsibilities include:
  • 1. Understanding prospect/client requirements through client interactions, propose solution by mapping prospect/client’s envisioned journey through the engagement lifecycle, identify value proposition and win themes
  • 2. Due Diligence: Validation of solution proposed (requirements, estimation, metrics and assumptions) before deployment
  • 3. Point of View Creation and Knowledge Management
  • 4. Liase with multiple technology teams at Infosys and Partners for product solutions that drive automation and thus transforms operations
  • 5. Knowledge Management: Creation of reusable artifacts in order to contribute and update internal knowledge repository
Solution DesignContact CenterCustomer Service

Senior Associate Consultant - Solution Design

Promoted

Jan 2016Sep 2017 · 1 yr 8 mos

  • Solution Design - Senior Associate Consultant for Contact Center/Customer Service Practice and Manufacturing Industry
  • Responsibilities Include:
  • 1. Understanding prospect/client requirements through client interactions, propose solution by mapping prospect/client’s envisioned journey through the engagement lifecycle, identify value proposition, win themes and
  • 2. Due Diligence: Validation of solution proposed (requirements, estimation, metrics and assumptions) before deployment
  • 3. Point of View Creation and Knowledge Management
  • 4. Liase with multiple technology teams at Infosys and Partners for product solutions that drive automation and thus transforms operations
  • 5. Support Sales team until closure of sales cycle of pursuits across Americas, EMEA and APAC regions
  • 6. End to End Project Management, multiple stakeholder management for a customized and timely solution offering
  • 7. Proactive Identification of Prospects: By building intelligence on outsourcing opportunities
  • 8. Knowledge Management: Creation of reusable artifacts in order to contribute and update internal knowledge repository
Solution DesignProject ManagementStakeholder Management

Associate Consultant - Solution Design

May 2014Dec 2015 · 1 yr 7 mos

  • Solution Design - Associate Consultant for Manufacturing Industry
  • As a part of the Infosys BPM Presales team, develop BPM Discrete Manufacturing and Hi-Tech Solutions for prospects by understanding requirements and responding to Bids/RFxs. Support the Infosys BPM sales team till closure of sales cycle of pursuits. Have worked on multiple pursuits from the EMEA and NA region with domains covering (1) Sourcing & Procurement (2) Sales & Fulfillment (3) Finance & Accounting (4) Customer Service.
  • Responsibilities include:
  • 1. Understanding Client/Prospect Business Context, conceptualize and define the solution as a service offering
  • 2. Drive RFx response by end to end Project Management and liaising with multiple teams for a comprehensive and well-tailored response to prospect/client
  • 3. Solution collateral creation – Differentiated Value Proposition, Customized Operating Model, Transition/Implementation/Migration Plans, Governance Model, Pricing Model to meet prospect/client requirements within desirable accuracy, quality, form, and submission timeline
  • 4. Building intelligence on prospective customers to proactively create active prospects
  • 5. Knowledge Management – Creation of reusable artifacts in order to contribute and update internal knowledge repository
Solution DesignProject Management

Imrb international

Summer Intern

Apr 2013May 2013 · 1 mo · Bangalore

  • Attended a 2 month internship at IMRB International, Bangalore as a partial fulfillment of course requirement for PGDM course. The internship was a study of the ERP/CRM industry in India serving SME and Large Enterprises and identifying Market Research opportunities; Understanding how a live Market Research is carried out. The project included:
  • 1. Challenges faced by the ERP & CRM vendors in India
  • 2. Vendor’s opinion towards market research and if it can address these challenges
  • 3. Recommend areas of market research which can address these challenges
  • 4. Preparation of few Research Instruments, understand client requirements from a Market Research project, various processes involved and how qualitative data is collected and analyzed

Isro satellite center, bangalore

Intern

Feb 2012May 2012 · 3 mos · Bangalore

  • Attended a project training in Communication Systems Group of ISRO Satellite Centre, Bangalore as a partial fulfillment of course requirement for BE degree. The project training included:
  • 1. Designed code of an all-digital high dynamic AGC, which is suitable for high-frequency software radio receivers and audio compression systems that use baseband signal processing
  • 2. An AGC effectively reduces amplitude if signal is strong and raises it when it is weaker (without the usage of general purpose multipliers as they occupy a significant amount of memory)
  • 3. Simulated in MATLAB to verify the output that are expected after execution on hardware
  • 4. Simulated in VHDL to incorporate the Digital AGC working on the Field Programmable Gate Arrays

Siemens

Intern

Jun 2010Aug 2010 · 2 mos · Bangalore

  • Completed project work on 'Telecommunication Systems' at Siemens Information Processing Services Pvt. Ltd, Bangalore in their IT Department.

Education

T A Pai Management Institute, Manipal

Post Graduate Diploma in Management (PGDM) — Marketing and Systems

Jan 2012Jan 2014

B. M. S. College of Engineering

Bachelor of Engineering (B.E.) — Telecommunication Engineering

Jan 2008Jan 2012

Bishop Cotton Girls'​ School - India

Indian School Certificate Examination (ISCE) — Science

Jan 2006Jan 2008

New Horizon Public School

Indian Certificate of Secondary Education (ICSE)

Jan 2000Jan 2006

St. Teresa's Secondary School

Jan 1995Jan 2000

Stackforce found 100+ more professionals with Management Consulting & Sourcing Advisory

Explore similar profiles based on matching skills and experience