Kismat G.

Customer Success Manager

Mumbai, Maharashtra, India5 yrs 6 mos experience

Key Highlights

  • Over 1.5 years of experience in customer success roles.
  • Strong background in software development and quality assurance.
  • Proficient in managing client relationships and ensuring customer satisfaction.
Stackforce AI infers this person is a Customer Success Manager with a strong technical background in SaaS and software development.

Contact

Skills

Core Skills

Customer SuccessAccount ManagementSoftware DevelopmentQuality Assurance

Other Skills

Customer SatisfactionUnit TestingProduction SupportCustomer RetentionProject ManagementClient RelationsClient AccountsSoftware as a Service (SaaS)Customer EngagementBusiness-to-Business (B2B)Relationship BuildingBusiness ReviewsPublic SpeakingSQLSQL Server Management Studio

About

Customer Success Manager at HROne | Customer Success Manager at Keka HR Customer Success Analyst at Field Assist | Completed Distance MBA from NMIMS | Software Engineer | 1.5+ years of experience as a Software Developer at C2L Biz Solutions Pvt. Ltd.

Experience

5 yrs 6 mos
Total Experience
1 yr 3 mos
Average Tenure
8 mos
Current Experience

Hrone

Customer Success Manager

Sep 2025Present · 8 mos · Mumbai, Maharashtra, India · On-site

Keka hr

Customer Success Manager

Sep 2024Sep 2025 · 1 yr · Hyderabad, Telangana, India

Fieldassist

Customer Success Analyst

Feb 2023Oct 2024 · 1 yr 8 mos · Mumbai, Maharashtra, India

Customer SatisfactionAccount ManagementCustomer Success

C2l biz solutions pvt ltd

2 roles

Software Developer

Apr 2022Mar 2023 · 11 mos

Unit TestingProduction SupportSoftware DevelopmentQuality Assurance

Trainee Software Developer

Apr 2021May 2022 · 1 yr 1 mo

Lifeforce homeopathy

IT Trainee

Nov 2020Apr 2021 · 5 mos · Mumbai, Maharashtra, India

Education

Watumull Institute Of Electronic Engineering And Computer Technology

Bachelor of Engineering - BE — Computer Engineering

Jan 2017Jan 2020

SHM Institute Of Technology

Jan 2014Jan 2017

St. Thomas School

SSC — SSC

Jan 2013Jan 2014

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