Mahmadrafeek Shayannavar

Operations Associate

Bengaluru, Karnataka, India6 yrs 9 mos experience

Highly Stable

Key Highlights

Proven track record in driving operational growth.
Expertise in managing large-scale retail expansions.
Strong skills in cross-functional collaboration and vendor management.

Stackforce AI infers this person is a Retail Operations Manager with a strong focus on E-commerce and strategic project management.

Contact

Skills

Core Skills

Operations ManagementProject ManagementRetail Operations

Other Skills

SOP DevelopmentVendor ManagementCross-functional CollaborationPerformance EnhancementRevenue GrowthTeam ManagementProject TeamsStakeholder ManagementBusiness Model DevelopmentInventory ManagementForecastingCash CollectionProject PlanningProject ImplementationRetail Design

About

Experienced professional in City Expansion, Project Management, and Strategic Operations with a proven track record in the E-commerce industry. Demonstrated expertise in driving operational growth, leading acquisitions, reducing costs, and generating additional revenue streams. Skilled in Microsoft Excel, problem-solving, customer experience management, conflict resolution, vendor management, and research & development. Known for delivering impactful results through data-driven strategies and cross-functional collaboration. Holds a Master of Business Administration (MBA) with a specialization in Marketing/Marketing Management from Jain College of Engineering, VTU University, Belgaum.

Experience

6 yrs 9 mos

Total Experience

5 yrs

Average Tenure

1 yr 9 mos

Current Experience

Zepto

Manager II - Launches & Strategy Planning (Central Operations)

Jul 2024 – Present · 1 yr 9 mos · Bengaluru, Karnataka, India · Hybrid

Managing the operations, Launches and on-going delivery of a Channel by partnering with teams across engineering, content operations, ingestion, product, merchandising, design and customer service in multiple regions (South, West and North region of India)
Program/Project scheduling, adherence and communication.
Expertise in SOP development, vendor management, asset reconciliation and revenue growth through strategic partnerships.
Skilled in cross-functional collaboration, performance enhancement, and launch planning with strong focus on customer metrics.
workforce productivity, and compliance. Adept at driving operational excellence, scaling E-Commerce operations, and delivering measurable business impact across India.

SOP DevelopmentVendor ManagementCross-functional CollaborationPerformance EnhancementRevenue GrowthOperations Management+1

Jumbotail

2 roles

Retail Project management Exapansion and Operations Lead

Promoted

Mar 2020 – Jul 2024 · 4 yrs 4 mos

J24 is retail platform transfer Kiran stores into modern omni-channel connivence grocery store under the J24 brand. Offering Kiran retailer full suite of POS machine technology and insights. In addition to omnichannel integration with hyperlocal platforms.
Launched more than 350+ stores with strategic decisions (Company owned and franchise owned stores Bangalore, Mysore, Tumkur, and Hasan) handle 50+ vendors with worth of 12cr capex and R&M Services with managing indirect and direct
manpower.
Working closely with founders on business visions and new initiatives.
Multiple stakeholder management (Tech, category, catalog, Bziop, Design and marketing, growth, and BD Teams)
Solving 0 to 1 growth via business model and identifying PMF (Profitability mass
function)
Heading Snack and chats category to make stores profitability.
Handling monthly stores audits as well for 75stores to reduces shrinkage and for inventory losses.
Building and implementing key business metrics and root cause analysis. (Daily operations and Frame around customers) Achieving higher long term, compound growth, portfolios with more limited drawdowns.

Team ManagementProject TeamsStakeholder ManagementBusiness Model DevelopmentInventory ManagementProject Management+1

Dark store manager

Jul 2019 – Mar 2020 · 8 mos

Leading the end to end the operation of micro market.
Leading all aspects of dark store operations including inbound, inventory, outbound, manpower planning, rostering, training and employee engagement.
Leading and execute the store capacity planning with respect to infostructure and manpower.
Worked with cross functional teams.
Tracking daily sales, cash reconciliation store opening and closing.