Govind Upadhyay

Operations Associate

Surat, Gujarat, India3 yrs 6 mos experience
Most Likely To Switch

Key Highlights

  • Proven track record in operations management.
  • Strong expertise in customer relationship management.
  • Effective team leader with excellent communication skills.
Stackforce AI infers this person is a skilled operations manager in the B2C sector, focusing on customer satisfaction and team leadership.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementTeam ManagementAccount ManagementManagementCommunication

Other Skills

OperationsCustomer Relationship Management (CRM)TeamworkCustomer ServiceCustomer SatisfactionMicrosoft ExcelTime ManagementProblem SolvingConvincing People

Experience

3 yrs 6 mos
Total Experience
1 yr 2 mos
Average Tenure
1 yr 3 mos
Current Experience

Zomato india

Field & Operations Manager

Jan 2025 – Present · 1 yr 3 mos · Valsad, Gujarat, India · Hybrid

OperationsCustomer Relationship Management (CRM)TeamworkCustomer ServiceCustomer SatisfactionTeam Management+6

Flipkart

Key Account Manager

Jun 2024 – Jan 2025 · 7 mos · Surat, Gujarat, India · Hybrid

CommunicationAccount Management

Shadowfax

2 roles

Associate Lead

Sep 2023 – Jun 2024 · 9 mos · Surat, Gujarat, India · On-site

Convincing PeopleManagement

Team Lead

Oct 2022 – Sep 2023 · 11 mos · Surat, Gujarat, India · On-site

CommunicationMicrosoft Excel

Education

Veer Narmad South Gujarat University, Surat

Bachelor of science — physics

Jan 2018 – Jan 2021

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