Rohit Kaushik

Software Engineer

Jhajjar, Haryana, India2 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Experienced in IT support and troubleshooting.
Proficient in managing IT ServiceDesk systems.
Skilled in hardware and software issue resolution.

Stackforce AI infers this person is a proficient IT Support Specialist with strong troubleshooting skills in a B2B technical environment.

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Skills

Core Skills

It SupportTroubleshooting

Other Skills

Technical AssistanceIT ServiceDesk ManagementHardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingInventory ManagementPrinter InstallationConfigurationDocumentationSystem AdministrationOperating SystemsHTML5C (Programming Language)Python (Programming Language)Desktop Support

Experience

2 yrs 11 mos

Total Experience

1 yr 5 mos

Average Tenure

1 yr 10 mos

Current Experience

Blinkit

Network Engineer

Jun 2024 – Present · 1 yr 10 mos · Gurugram, Haryana, India · On-site

Delhivery limited

IT Associate

May 2023 – Jun 2024 · 1 yr 1 mo · Sonipat, Haryana, India · On-site

As an IT Support Specialist, I provide technical assistance to both on-site and remote users, ensuring timely resolution of hardware, software, and network-related issues. My responsibilities include managing the IT ServiceDesk ticketing system, conducting monthly audits of IT assets, and maintaining inventory of equipment such as laptops, desktops, monitors, and peripherals. I install, configure, and troubleshoot network printers, barcode printers, and other IT devices, performing minor repairs when necessary. Additionally, I maintain up-to-date case documentation for future reference, ensuring a smooth and efficient IT environment across the organization.

Technical AssistanceIT ServiceDesk ManagementHardware TroubleshootingSoftware TroubleshootingNetwork TroubleshootingInventory Management+5