Romit Gurung

Operations Associate

New Delhi, Delhi, India9 yrs 3 mos experience

Key Highlights

  • Over 6 years of diverse operational experience.
  • Certified Six Sigma Green Belt from ISI.
  • Proven track record in customer satisfaction and quality management.
Stackforce AI infers this person is a skilled operations manager with expertise in customer satisfaction and quality assurance in the food and service industry.

Contact

LinkedIn

Skills

Core Skills

Business DevelopmentCustomer SatisfactionRestaurant ManagementQuality AssuranceSales Management

Other Skills

MarketingTime ManagementInventory ManagementMicrosoft WordQuality ControlBusiness StrategyMicrosoft ExcelMicrosoft OfficeDirect SalesCustomer ServiceTeam ManagementTeam Leadership

About

last working organization is eat fit as a AKM. Total work experience more than 6 years. I am certified "Six sigma in Green belt" from ISI (Indian statistical institute delhi).

Experience

9 yrs 3 mos
Total Experience
1 yr 7 mos
Average Tenure
1 yr 5 mos
Current Experience

Blinkit

Store Manager

Nov 2024 – Present · 1 yr 5 mos

Everest fleet pvt. ltd.

Sourcing Manager

Sep 2023 – Jan 2025 · 1 yr 4 mos · Gurugram, Haryana, India · On-site

  • Increasing business opportunities in EV department by sourcing new pilots to the organization. Hub managing if required improving quality, sales and process improvements.
MarketingBusiness Development

Cure.fit

Assistant Kitchen Manager

Jan 2020 – Jul 2020 · 6 mos · Dwarka Area, India

  • Handling dwarka kitchen( packaging,cooking and dispatche )team. Providing our best service to offline and online both our customer. Trying to getting and maintaining good star ratings with quality services to our customers.
Customer SatisfactionMarketingSales ManagementTime ManagementInventory ManagementRestaurant Management+1

Ola (ani technologies pvt. ltd)

Senior Quality Assurance Specialist

Sep 2015 – Dec 2019 · 4 yrs 3 mos · Gurgaon, India

  • Maintaining Quality reports, SOP's, process audit, Cab Re-audit etc process . Handling Quality team as a Team leader.
Customer SatisfactionQuality ControlQuality Assurance

Hdfc life

Direct Sales Manager

Dec 2014 – Aug 2015 · 8 mos · Vasant Vihar, Delhi, India

  • We trying to sale insurance to the existing customers of HDFC and generate leads by cold calling and meeting with clients.
Customer SatisfactionMarketingSales Management

Genius consultants limited

Data Capture Specialist

Aug 2013 – Nov 2014 · 1 yr 3 mos · Okhla, Delhi, India

  • Collecting data or Getting customer feedback by tasting them the new product launch of ITC cigarettes.
Marketing

Education

Punjab Technical University

M.B.A — Marketing

Jan 2011 – Jan 2013

Cybersecurity

six sigma certified in green belt — process excellence

Jan 2019 – Jan 2019

Himachal Pradesh University

Bachelor of Arts - BA — Political Science and Government

Jan 2007 – Jan 2010

Punjab Technical University

Master of Business Administration - MBA — Marketing

Jun 2011 – Aug 2013

Government college chowari

Arts — Political science and Sociology

Jul 2007 – May 2010

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