Sagar Mittal

Product Manager

Noida, Uttar Pradesh, India10 yrs 2 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led product management initiatives at Paytm.
  • Achieved significant cost savings through data automation.
  • Developed B2B database inventory covering over 5 million decision makers.
Stackforce AI infers this person is a Product Manager with expertise in E-Commerce and Data Analytics.

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Skills

Core Skills

Product ManagementE-commerce StrategyData Product ManagementData StrategyBusiness AnalysisProject Management

Other Skills

User Experience DesignCheckout OptimizationCross-SellingOrder ManagementPayouts IntegrationLive Order TrackingAutomationData ManagementIncident ManagementData AnalysisUser OnboardingTeam ManagementProduct Quality ImprovementSystem DesignDatabase Management

Experience

10 yrs 2 mos
Total Experience
1 yr 9 mos
Average Tenure
4 yrs 6 mos
Current Experience

Paytm

3 roles

Senior Product Manager - Credit Risk and Growth

Promoted

Dec 2024Present · 1 yr 5 mos

Product Manager (E-Commerce: ONDC)

Jun 2023Nov 2024 · 1 yr 5 mos

  • Enabled users to create multiple carts from stores within a category, implemented Deferred Checkout flow to provide bank offers, and revamped cart screen UI to improve checkout funnel from 18% to 36%
  • Improved promo offers visibility on Merchant Page & enabled cross-selling on Paytm Deals, boosting cart funnel from 60% to 70%
  • Enabled CST team to issue a unique proposition of Paytm borne gratification to the user, simultaneously ensuring no fund loss with a maker-checker flow, by integrating with Order management & Payouts services
  • Introducing live order tracking functionality for users to track their food order and revamped the order summary screen to improve post order experience and reduce ETA related CST tickets from 16% to 10%
  • Automated the reconciliation of merchant settlement to bring system efficiency and network reliability
  • Currently working on automated invoice generation for merchants to streamline & optimise Finance processes
User Experience DesignCheckout OptimizationCross-SellingOrder ManagementPayouts IntegrationLive Order Tracking+3

Data Product Manager

Sep 2021May 2023 · 1 yr 8 mos

  • Managed a team of 2 data product managers to manage Central Data Products (CDP)
  • Built a 92% accurate real-time CleverTap pipeline to identify First Transaction & Reactivated users on Paytm
  • o Led to savings of INR 2 crores per month for the user growth team, Received ‘Hall of Fame’ for the same
  • Automated n-level dedupe search of merchants’ data to reduce TAT to LEA queries from 3 days to few hours
  • Automated invoicing process of 45L merchants/m to improve accuracy & accessibility to last month’s revenue
  • Enhancement of OLAPs and Features store to remove their dependency from non-compliant datasets
  • Migrated company-wide 1500 users from Hive, BigQuery and Google Data Studio to Starburst and Looker
  • Set up Incident Management Process across CDP vertical to track system & user generated production issues
  • Improved Name Match service to improve user onboarding accuracy & manual QC load reduction by 50%
  • Introduced caching layer for storing 3rd party PAN verification responses to reduce its overall cost by 20%
  • Introduced Cleaning, Validation and Consolidation rules in the product to improve the product accuracy
  • Managed the identification & redaction of Aadhaar among 400 Mn documents for compliance requirement
Data ManagementAutomationIncident ManagementData AnalysisUser OnboardingData Product Management+1

Denave

3 roles

Senior Product Manager

Mar 2021Sep 2021 · 6 mos

  • Expanded the product team from 1 to 5 members for focussed improvement in individual modules of product
  • Improving the product quality by integrating it with company’s Sales products to get real-time users’ feedback
  • Revamping system design properties to make the product more scalable and database more accurate
Team ManagementProduct Quality ImprovementSystem DesignProduct Management

Product Manager

Promoted

Apr 2019Feb 2021 · 1 yr 10 mos

  • Created a prototype of database inventory in excel sheets to start serving the users and gathering their feedback
  • Followed 5 broad objectives of the product from the early stage which set up clear expectations among all team members
  • Built product roadmap for Sales Intelligence tool with capabilities to automatically source new data, standardize and validate them, assign confidence scores and consolidate them to eventually offer B2B data services to users
  • Used Cost-Benefit analysis w.r.t business impact and implementation efforts to prioritize the product roadmap
  • Prepared and discussed PRDs with engineers and worked closely with PMO to deploy features in planned time
  • Conducted regular user interviews to examine the user experience and gather their feedback on product quality
  • Built the B2B database inventory from scratch to >5 million decision makers’ information covering APAC region
Database ManagementProduct Roadmap DevelopmentUser Experience ResearchProduct Management

Business Analyst

Jan 2018Mar 2019 · 1 yr 2 mos

  • Part of the initial 3-member team to take the project from conceptualization to commercialization in one year
  • Conducted research to prepare a robust B2B database sourcing strategy from online publicly available sources
  • Defined business logics to automate the sourcing, standardization and validation of B2B database attributes - Business Decision Makers, Designation, Business Email ID, Employee Size, Turnover and Company Website
  • Acted as a SPOC to handle data related user requirements, successfully delivering data in 100+ sales campaigns
Data AnalysisResearchBusiness Logic DefinitionBusiness Analysis

Deloitte

Analyst

Jun 2017Jan 2018 · 7 mos · Gurugram, Haryana, India

  • Crime & Criminal Tracking Network & Systems, Delhi Police: Mission Mode Project (MMP) of National e-Governance plan of Government of India (MHA) to modernize the core policing functions for enhancing outcomes by sharing of real-time information on crime and criminal investigation/detection and crime prevention among various police organizations and units across the country
  • Assisting in Vendor Management, SLA monitoring & coordination with all the stakeholders like MHA, NCRB, Delhi Police, System Integrator and other vendors to ensure smooth functioning of the project
  • Analysing key State law attributes to customize Core Application Software (CAS) provided by MHA to accommodate specific needs of Delhi Police
  • Regular liaising with higher rank Delhi Police officers to understand & convey the new requirements and daily progressions respectively
  • Shaalakosh (COSMOS), Chhattisgarh InfoTech Promotion Society (CHiPS): National roll-out by MHRD and implementing Nodal Agency as CHiPS with the vision to leverage technology to create paperless, effective and efficient schools and school education system
  • Coordinated among various stakeholders like MHRD, CHiPS, Department of School Education of Chhattisgarh and System Integrator for understanding various requirements and proposed solutions
  • Prepared the plan for Mission 2022 for Chhattisgarh government highlighting the present scenario, exhaustive Goals, Guiding Principles and Strategies to accomplish the Project Vision
  • Preparation and successful implementation of plan for tablet device commissioning and training of school teachers for pilot launch of project in 2 major districts of Chhattisgarh covering 500 schools and 3000 teachers in 3 days
  • Empanelment of IPR Attorney firms, Unique Identification Authority of India (UIDAI)
  • Preparation of RFE for empanelment of IPR law firms for UIDAI for protection of Intellectual Property of Aadhaar
Vendor ManagementStakeholder CoordinationProject Management

Tryst, iit delhi

Core Team Member

Jul 2016Feb 2017 · 7 mos · New Delhi Area, India

  • 1. Leading 3-tier team of 40 coordinators to organize the annual techno management fest, comprising of 75 events
  • 2. Single handedly managing 14 workshops of major sponsors, liaising with IITD chief engineer for seamless regulation

Ester industries limited

Summer Intern

May 2016Jul 2016 · 2 mos · Gurugram, Haryana, India

  • 1. Conducted market research for potential suppliers of raw materials exceeding 1300 tonnes of annual consumption
  • 2. Solely attained potential annual savings of 19% worth INR 1.4 million on successful approval of FR grade samples
  • 3. Achieved reduction of 63% of raw materials in the company procurement list by analyzing production endurance
  • Received 'Letter of Recommendation' from Supply Chain Head; all proposals approved & forwarded to concerned dept.

Tryst, iit delhi

Marketing Coordinator

Oct 2015Feb 2016 · 4 mos · Greater Delhi Area

  • 1. Successfully negotiated with title sponsor-VMock & managed major sponsor deals including American Express
  • 2. Reduced cash prizes expenditure by 40% using in-kind deals bartered by assigning strategic titles to the sponsors

Indian oil corporation limited

Summer Intern

Jun 2015Jul 2015 · 1 mo · Faridabad, Haryana, India

  • 1. Established the feasibility of 3-tier extraction process of 1-Phenyl Naphthalene from 2 petroleum crude distillates
  • Received 'Letter of Recommendation' from Chief Research Manager; all proposals approved for pilot plant application

Aravali hostel, iit delhi

Cultural Secretary

Apr 2015Apr 2016 · 1 yr · Greater Delhi Area

  • 1. Conceptualised & raised sponsorship for Intra Hostel Festival, included a series of 9 cultural events over 3 days
  • 2. Organised Inter-College Socials after gap of 5 years, crowd sourced funds in coordination with Lady Irwin College
  • 3. Expanded hostel inventory by 50% YoY by achieving 90% efficiency in consumption of allocated annual budget

Education

Indian Institute of Technology, Delhi

Bachelor’s Degree — Chemical Engineering

Jan 2013Jan 2017

Modern Delhi Public School, Faridabad

High School

Jan 2011Jan 2013

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