Chitrangana Singh

Operations Associate

Gurgaon, Haryana, India13 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in digital marketing and public relations.
Strong negotiation and communication skills.
Proven track record in customer service and project management.

Stackforce AI infers this person is a Digital Marketing and Public Relations professional with strong customer service expertise.

Contact

Skills

Core Skills

Digital MarketingPublic Relations

Other Skills

ReportingContent StrategySocial Media ManagementLeadershipTrainingCustomer ServiceTime ManagementPersonnel ManagementMicrosoft OfficeWindowsMicrosoft ExcelOutlookPowerPointResearchHTML

About

Experienced Senior Account Executive with a demonstrated history of working in the public relations and communications industry. Skilled in Negotiation, Microsoft Word, Public Speaking, Market Research, and English. Strong sales professional with a Master of Business Administration (MBA) focused in Marketting and Human resource from IIPM.

Experience

13 yrs

Total Experience

2 yrs 2 mos

Average Tenure

6 yrs 11 mos

Current Experience

Airbnb

Compliance Analyst

May 2019 – Present · 6 yrs 11 mos · Gurugram, Haryana, India

British airways

Customer Service Department

Jan 2018 – May 2019 · 1 yr 4 mos

Allegra impression pvt ltd

Digital Marketing and PR Manager

Oct 2015 – Oct 2017 · 2 yrs · Gurgaon, Haryana, India

Healthkart

Project Manager

Aug 2014 – Sep 2015 · 1 yr 1 mo · Gurugram, Haryana, India

Genesis burson-marsteller

Digital Junior Associate

Jan 2014 – Jul 2014 · 6 mos · Gurugram, Haryana, India

 Worked with Genesis Burson-Marstellar as a part of the Digital team from Jan 2014 to Aug 2014.
 My KRA were to prepare Daily, Weekly and Monthly reports for digital activities for our clients.
 Strategizing and Ideating for the clients in respect to content which will go up on the Social media channels for a some clients, this was one of the main areas of my work scope.
 I also use to help the team with the audits for the new pitches whenever there use to be a requirement.

Affinity business solution pvt ltd

Customer Service Global Allocation Administrator

Sep 2012 – Nov 2013 · 1 yr 2 mos · Gurugram, Haryana, India

-Worked with Iflorist Global services (iflorist.co.uk). My key job role was to allocate all the customer demand of the global iflorist market to the correct flower vendors and florists across the world so as to ensure optimum utilization of time and actualization of the correct delivery of the demanded flower packages to the right customer at the right time