Syam Sunder Asangari

Business Development Executive

Hyderabad, Telangana, India9 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in Salesforce administration and support.
Strong background in customer success and technical support.
Proficient in troubleshooting and problem-solving.

Stackforce AI infers this person is a SaaS-focused Business Systems Analyst with strong customer support expertise.

Contact

Skills

Core Skills

Customer SupportSoftware As A Service (saas)Technical Support

Other Skills

Customer SuccessSupport EngineersCreative Problem SolvingProduction SupportSalesforce.com AdministrationSalesforce Sales CloudRCACustomer Satisfaction (CSAT)Root Cause AnalysisSite Reliability EngineeringReliability EngineeringDatabasesSystem PerformanceTroubleshootingIncident Management

Experience

9 yrs 7 mos

Total Experience

1 yr 7 mos

Average Tenure

2 yrs 7 mos

Current Experience

Confluent

Business System Analyst

Sep 2023 – Present · 2 yrs 7 mos · Bengaluru, Karnataka, India · Remote

Gainsight

Support Analyst

Aug 2020 – Sep 2023 · 3 yrs 1 mo · Hyderabad, Telangana, India

Customer SupportCustomer SuccessSupport EngineersSoftware as a Service (SaaS)Technical SupportCreative Problem Solving

Teksystems global services

Software Engineer

Feb 2020 – Jul 2020 · 5 mos

Nisum

Software Engineer

Nov 2017 – Feb 2020 · 2 yrs 3 mos · Hyderabad, Telangana

Technical SupportCreative Problem SolvingProduction Support

Iconma

Software Developer

May 2017 – Oct 2017 · 5 mos · Hyderabad, Telangana

Alp consulting ltd.

Software Engineer

May 2016 – Mar 2017 · 10 mos · Bengaluru, Karnataka

Education

DRK Institute of Science & Technology

Master of Technology - MTech — VLSI

Jan 2013 – Jan 2015

Sree

Bachelor of Technology - BTech — Electronics and Communication Engineering

Jan 2009 – Jan 2013

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