Jan 2022 – Oct 2023 · 1 yr 9 mos · Bengaluru, Karnataka, India

• 1) Proactively identified and resolved CX abuse issues resulting in savings of ~Rs. 1.5 lakh in three months by raising the concern to higher authorities and conducting RCA and follow-ups.
• 2) Spearheaded the analysis and strategic development of a highly effective New User Retention Strategy which aimed to increase retention by >80%. Leveraged in-depth analysis to deliver valuable insights to the Marketing team, empowering them to optimize user retention rates and drive business growth.
• 3) Conducted comprehensive sizing analysis for Location Intelligence products, ensuring accurate and informed Annual Operating Plan (AOP) decisions. Applied analytical expertise to assess product potential and forecast impact, resulting in data-driven strategic planning.
• 4) Owned the end-to-end technical implementation of the 'OFO' initiative (10% adoption in 3 months), showcasing expertise in delivering comprehensive solutions. This included creating Fact and summary tables, scheduling queries, developing a dashboard to monitor overall health, extracting actionable insights, and meticulously documenting findings. Additionally, established query repositories for streamlined access to critical data.

Jan 2021 – Jan 2022 · 1 yr · Bengaluru, Karnataka, India

• 1) Performed pricing analysis for a leading American FMCG industry in order to increase the customer retention by 10% without affecting the profit margin on various products.
• 2) Helped clients in targetting their valuable customers more efficiently by performing customer segmentation and movement analysis.
• 3) Identified the variables contributing towards customer churning by using machine learning models with a model score of 75% and predicted the likelihood of customers becoming bouncers based on their activity.
• 4) Worked as an analyst for a leading American Fashion Retail company, to identify the best promotion type and the window for specific products using machine learning which can lead to a 20% lift in sales and created scripts for using it on a monthly basis.

Nov 2020 – Jan 2021 · 2 mos · Bengaluru, Karnataka, India

• My role was to :
• 1) Learn the technologies that are used in Tredence Inc.
• 2) Practice the technologies through assignments and assessments.
• 3) Apply the technologies in the final project.
• 4) The subjects covered were: MS-Excel, Statistics, Python, SQL, Data Warehousing & Data Modelling, DBMS, Big Data, ETL, Microsoft Azure, Power BI and tableau.

Dec 2018 – Jan 2019 · 1 mo · Asoj, Vadodara

• Learned about different types of resins and their manufacturing process.
• Suggested solutions for minimizing waste production and recycling them.

May 2018 – Jul 2018 · 2 mos · Guwahati Area, India

• Guide: Dr. Prakash Kotecha
• Main objective of this internship was to work on combinatorial optimization problems using different types of Evolutionary Algorithms.
• Responsibility:
• Performed literature survey about different types of Evolutionary Algorithms such as Genetic Algorithm, Ant Colony Optimization Algorithm, Particle Swarm Optimization Algorithm, Teaching Learning-Based Optimization Algorithm, Jaya Algorithm, etc.
• Studied about the applications of Evolutionary Algorithms in Job Shop Scheduling Problems (JSSP) and Production Planning Problems (PPP).
• Framed a single objective job shop scheduling problem by considering minimization of either cost or the make-span as an objective function in PYTHON language.
• Studied the effect of modifying the solution structure.
• Studied the effect of Horizon Constraint in JSSP.
• Understanding multi-objective Job Shop Scheduling Problem and solving them using Pareto Dominance method and Crowding Distance approach.

Dec 2017 – Jan 2018 · 1 mo · Gujarat, India

• Guide: Dr. Uttam Kumar Bhui [05/12/2017 – 04/01/2018]
• Main objective of this internship was to work and make a report on the topic, Chemical characterization of deposits from an oil well scraped materials, an optical spectroscopic approach.
• Responsibility:
• Analyzing scraped out solid deposits from an oil well located in Gujarat.
• Using different spectroscopic techniques to identify as well as verify the components present inside the scrap.
• Understanding the working and need to perform various spectroscopic techniques such as UV-vis Spectroscopy, Fluorescence Spectroscopy and Fourier Transform Infrared spectroscopy etc.
• Using OriginLab to visualize the experimental data.
• Making the report on the same.
• Equipments Handled:
• Oil Testing Centrifuge
• UV-VIS Spectrometer
• Fluorescence Spectrometer
• FTIR Spectrometer

Nov 2017 – Nov 2017 · 0 mo

• Being Co-Coordinator of the Discipline Committee, worked with my team members to maintain discipline throughout the event KASHISH 2017 held in our college

Sep 2017 – Apr 2018 · 7 mos

• Responsible for making quality magazines and newspaper available in the hostel in the given budget, also responsible for rectifying problems faced by students living in the hostel.

Sep 2017 – Jan 2018 · 4 mos

• Responsible for doing advertisement of various products using ideas and wit and gather a lot of social attention from the audience by entertaining them with different demonstrations.

Jul 2017 – Apr 2018 · 9 mos · Surat Area, India