Mohammed Z. — Operations Associate
As an Operations Manager at Alorica with over five years of experience in the BPO sector, my focus lies in optimizing team management, revenue growth, and business analytics to ensure operational excellence. My role centers on strategic planning and fostering client relationships to deliver high-quality services in the US Healthcare Domain. Leveraging expertise in performance management and collaboration, I work to align operational strategies with organizational goals while prioritizing customer-focused solutions. By facilitating team training/mentoring and delivering impactful results, my efforts contribute to driving efficiency and addressing business needs.
Stackforce AI infers this person is a Healthcare Operations Manager with expertise in BPO and E-Commerce.
Location: Bengaluru, Karnataka, India
Experience: 8 yrs 11 mos
Skills
- People Management
- Performance Management
Career Highlights
- Over five years of experience in BPO sector.
- Expertise in optimizing team management and revenue growth.
- Strong focus on client relationships in US Healthcare domain.
Work Experience
Alorica
Operations Manager (6 mos)
Sr Team Manager / Assistant Manager Operations (3 yrs 2 mos)
Team Manager (1 yr 3 mos)
Sr. DBOR (9 mos)
Meesho
Key Account Manager (5 mos)
FabHotels
Assistant Sales Manager (5 mos)
OYO
Demand Manager (6 mos)
Alsha hotel supplies pvt ltd
Business Development Manager (2 yrs 3 mos)
Education
Bachelor of Engineering - BE at Academy for Technical and Management Excellence, MYSORE
