Harvinder Kumar — Operations Associate

I am a results-driven Area & Operations Manager with 22+ years of leadership experience across QSR, hospitality, and high-volume dark/express store operations. Currently managing dark store operations at Blinkit, I have end-to-end ownership of SLA adherence, productivity, inventory accuracy, manpower planning, and customer experience. I have successfully operated 2K+ OPD stores, managed large on-roll and off-roll teams, and delivered consistent operational excellence in fast-paced environments. Previously, as an Area Manager, I led multi-unit franchise operations with full P&L responsibility, compliance management, audits, vendor coordination, and team development. My experience also includes serving as Restaurant General Manager at Devyani International (VAANGO), where I delivered record-breaking sales and executed multiple New Store Openings (NSO) at Lulu Mall Lucknow and Awadh Mall. I specialize in: • Area & Multi-Unit Operations • Dark Store & Express Retail • QSR Operations & Brand Compliance • P&L Ownership & Cost Optimization • SLA, KPI & Productivity Improvement • Inventory Control & Shrinkage Reduction • Workforce Planning & Training • New Store Openings & Scale-Up I am passionate about building high-performing teams, standardizing processes, and driving sustainable growth. 📌 Open to opportunities in Area Manager / Regional Operations roles across QSR, Dark Store & Express Retail.

Stackforce AI infers this person is a seasoned operations manager in the QSR and retail sectors.

Location: Delhi, India

Experience: 21 yrs 3 mos