Pankaj Ranjan

Director of Engineering

Hyderabad, Telangana, India28 yrs 5 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

25 years of diverse IT experience in SaaS and PaaS development.
Proven ability to implement standards that improve business functionality.
Exceptional communicator focused on client and stakeholder relationships.

Stackforce AI infers this person is a SaaS and Cloud Computing expert with strong leadership in IT service management.

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Skills

Core Skills

Product DevelopmentCloud ComputingSaas DevelopmentAgile MethodologiesProject ManagementDatabase ManagementIt Service ManagementTechnical SupportIt Infrastructure

Other Skills

Business ContinuitySoftware PlanningSaaSOracle CloudAWSGoogle CloudAzureGitJenkinsMavenConfluenceJiraEngineering LeadershipCRMMiddleware

About

25 years of diverse experience in IT, leading SaaS and PaaS development on Cloud Platforms. Skilled in integration, Cloud Computing, Management, Agile Methodologies and Solution Architecture. Well organized, result-oriented individual with proven ability to implement standards, procedures and processes that improves business functionality. Solid management skills, capable of leading and motivating individuals to maximize levels of productivity, while forming cohesive team environments. Exceptional communicator, focused on building strong clients and stakeholders relationship.

Experience

28 yrs 5 mos

Total Experience

9 yrs 5 mos

Average Tenure

17 yrs 8 mos

Current Experience

Oracle

3 roles

Director, Product Development

Promoted

Sep 2023 – Present · 2 yrs 7 mos

Business ContinuitySoftware PlanningProduct DevelopmentCloud Computing

Senior Software Development Manager

Promoted

Apr 2012 – Sep 2023 · 11 yrs 5 mos

Responsible for developing SaaS applications for leading Oracle Cloud Applications, SCM, CRM and Service.
Delivered innovative solutions using emerging technologies like Chatbot, Blockchain, IoT and low-code applications to extend Oracle SaaS products.
Aligned team objectives with Cloud and Application strategy.
Collaborates closely with Product Management and Infrastructure teams to create strategies for building and delivering products and solutions.
Established a strong collaborative culture of collaboration, success, pride, performance, discipline, and creativity.
Good hands-on knowledge of Oracle Cloud, AWS. Google Cloud and Azure products and services.
Driving implementations of Agile strategies and automation implementing end-to-end CI pipeline using Git, Jenkins, Maven, Confluence and Jira.

Business ContinuitySoftware PlanningSaaSAgile MethodologiesCloud ComputingOracle Cloud+9

IT Manager, Customer Support Systems

Jul 2008 – Mar 2012 · 3 yrs 8 mos

Lead IDC Teams involved in implementation of databases, Siebel CRM and Middleware applications for Project Orion – A new Application platform to cater expanding needs of current customer support systems and of Oracle’s new mergers and acquisitions.
Support quarterly performance management processes identifying performance gaps, problem areas and working for their resolutions.
Implement Disaster Recovery plans and test MOS DR by periodical 48 hours runs during weekend.
Supervise infrastructure Build out for Orion environments - Dev, UAT, Data Migration, Build Test, PSR, Prod, DR, Stage, Training.
Supervise Builds for Legacy applications like MOS 3.0, Communities 1.0, CMDS etc in Orion environments.
Implementation and Support of Configuration Management DB (CMDB) application
System Test Automation – System Validation & Release validation, White Glove
Run tech refresh projects including migration of Physical servers to Virtual machines, Dell server to Sun hardware and NetApps to Sun Storage Systems.

Business ContinuityEngineering LeadershipProject ManagementDatabase Management

Hewlett-packard

Operations Manager, Technical Support Group

Jan 2006 – Jul 2008 · 2 yrs 6 mos · Chennai Area, India

As Operations Manager, responsible for Datacenter and Applications/ Databases SLA and Delivery for 3 large Nokia facilities including Nokia manufacturing unit at Chennai, R&D center at Bangalore and HQ at Noida. The support and delivery covered Servers, Storage Systems, OS, Databases and network infrastructure.
Responsible for Deliveries at 30+ countrywide Nokia warehouse / sales offices.
Work closely with Regional Account Manager and Global Account managers to review customer feedback and areas for further improvement.
Providing Tier-3 Support for Nokia and Bharti Databases.
Minimizing Escalations and if arise, working with stakeholders for early resolution
Ensure all established ITIL and ITSM processes are followed by Support Team
Responsible for maintaining of Configuration Management Database
Daily tracking for Service Requests and Incident tickets status and reporting
Co-ordination with vendors for remote site call handling and working with HP Backend support for speedy resolution of the issues.

Business ContinuityEngineering LeadershipIT Service ManagementTechnical Support

Hindustan aeronautics limited

Asst. Manager, Information Technology

Jul 1997 – Oct 2005 · 8 yrs 3 mos · Nasik Area, India

Leading project for implementation of IT Infrastructure for prestigious SU30MKI Project.
Preparing Data center and Server infrastructure architecture plan and specification of Server, storage and network equipments.
Leading the project for migration of Licensed Manufacturing documents (1.1 million A4 equivalent sheets) received as part of Technology transfer. The project included digitization using OCR, translation, proving and transformation into Oracle Database.
Preparing specification of Database Design for various IT Services and CAD/CAM systems.
Planning and installation of Oracle9i Database on HP-9000 cluster with RAC. Creation of Oracle database and configuration of Oracle RAC 9i. Configuration of TAF on the application servers.
Work with Development teams for defining and Implementation of applications and database security policies and creation of users and roles.
Installation, configuration and ongoing support of monitoring and alert system using Oracle Enterprise Manager.
Lead teams providing 24x7 production support for Datacenter, Application and Database operations.

Business ContinuitySoftware PlanningIT InfrastructureDatabase Management