Alec Armer

Operations Associate

Los Angeles, California, United States7 yrs 4 mos experience

Highly Stable

Key Highlights

Closed $9.9M in new revenue at Sprinklr.
Implemented systems that improved user adoption by 17%.
Awarded Sprinklr SC of the Year for FY24.

Stackforce AI infers this person is a MarTech and SaaS specialist with a strong focus on digital marketing and customer experience.

Contact

Skills

Core Skills

Digital MarketingMarketing StrategyCustomer ExperienceSalesLeadershipProduct Management

Other Skills

Social Media MarketingSocial ListeningPaid Social Media AdvertisingSocial Media MeasurementContent MarketingDigital MediaDigital StrategySprinklrTrainingClient ManagementPublic SpeakingDemo EngineeringLead GenerationManagementMentoring

About

My top five strengths according to Gallup's StrengthFinder 2.0 are: 1) Includer 2) Woo 3) Communication 4) Learner 5) Activator

Experience

7 yrs 4 mos

Total Experience

5 yrs 8 mos

Average Tenure

1 yr 8 mos

Current Experience

Netflix

2 roles

Systems Admin, Marketing Business Operations

Promoted

Sep 2024 – Present · 1 yr 8 mos · Remote

Member of the Performance Marketing & Business Operations team at Netflix as a Systems Admins for global 3P solutions. Responsible for evaluating, implementing, onboarding, & training end users on new systems and ensuring long-term sustainability & integration with internal tooling.
Notable contributions:
Identified & prioritized system improvement for social reporting that drove a 17% increase in average monthly adoption by end users over the course of 6 months (measured: Aug-Oct '24 > Feb-Apr '25).
Successfully implemented & trained users on a new system for influencer/talent measurement over the course of 6 months (Oct '24 - Mar '25), reaching 171% of our target signups for the training as a result of positive word-of-mouth.

Social Media MarketingSocial ListeningPaid Social Media AdvertisingSocial Media MeasurementDigital MarketingContent Marketing+5

Systems Admin, Marketing Business Operations

May 2024 – Aug 2024 · 3 mos · Remote

Sprinklr

5 roles

Senior Solutions Consultant

Promoted

Apr 2022 – Apr 2024 · 2 yrs

Member of the Enterprise Solutions Consultant team supporting the Bay Area, Pacific Northwest, and New Logo teams. Responsible for partnering with clients to uncover current state and ideal state in order to map an end-to-end solution that provides seamless digital customer experiences at scale.
Notable contributions:
Awarded Sprinklr SC of the Year (Americas Large Enterprise) & President's Club for FY24.
Closed $9.9M in new revenue, including deals with five Fortune 500 companies.
Selected as 1 of 130+ Solutions Consultants to speak for the opening keynote at sales kickoff.
Led 8 member internal culture committee (“XTeam”) to program quarterly social events and skill development sessions ranging from small group to full team (130+) attendance.

Digital MarketingCustomer ExperienceSalesClient Management

Solutions Consultant

Promoted

Jan 2021 – Apr 2022 · 1 yr 3 mos

Member of the Enterprise Solutions Consultant team supporting the Bay Area and Pacific Northwest region. Responsible for partnering with clients to uncover current state and ideal state in order to map an end-to-end solution that provides seamless digital customer experiences at scale.
Notable contributions:
Closed $3.2M in new revenue, including deals with four Fortune 500 companies.
Top 10% solutions consultant globally & regionally by revenue attainment.

Digital MarketingClient ManagementSales

Associate Solutions Consultant

Promoted

Nov 2019 – Jan 2021 · 1 yr 2 mos

Founding member of the Demo Engineering team at Sprinklr. Responsible for maintaining Sprinklr's demo environment, implementing new product releases, and building custom demo paths according to client needs.
Notable contributions:
Developed, implemented, and educated team members on a global, standardized build for one of Sprinklr's limited availability products; reducing global management costs, demo preparation time, and improving overall product market readiness.
Redesigned and enhanced existing Modern Advertising demo assets and workflows to bring the product to demo parity with other Sprinklr products.
Codeveloped and improved existing Demo Engineer onboarding plan and platform documentation.
Technology:
Sprinklr (Admin proficiency)

Demo EngineeringProduct Management

Senior Enterprise Relationship Manager

Promoted

Apr 2019 – Nov 2019 · 7 mos

Responsible for cold outreach and inbound qualification to generate leads for Sprinklr in Southern California and the Rockies.
Notable contributions:
Created and led biweekly "Lunch and Learns" for the 30+ person Sales Development team focused on sharing best-practice outreach strategies and developing stronger product knowledge.
Technology:
Salesforce (basic navigation)
Yesware

Lead GenerationSales

Enterprise Relationship Manager

Jul 2018 – Mar 2019 · 8 mos

Responsible for cold outreach and inbound qualification to generate leads for Sprinklr in the Mid-Atlantic and NYC areas.
Notable contributions:
Worked in concert with ~10 sales reps on a weekly basis to develop a strategic perspective into our client's and prospect's needs and execute insight-led outreach.