Nov 2019 – Present · 6 yrs 6 mos

Jan 2017 – Nov 2025 · 8 yrs 10 mos

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Prepare reports on account status
• Collaborate with sales team to identify and grow opportunities within territory
• Assist with challenging client requests or issue escalations as needed

Oct 2013 – Jan 2017 · 3 yrs 3 mos · Bengaluru, Karnataka, India

• Responsible for Sales and Development via Channels and End Customer on all Cisco Architectures
• Handle e-commerce/marketplace enquiries of Cisco India Marketplace and align with channel partners acordingly
• Track and record activity on accounts and help to close deals to meet sales quota
• Aligning with channel partners and distributors on solution designing and pricing
• Prepare and Review BOM/BOQ
• Monitor/Revie partner performance
• Prospect for potential new clients and turn this into increased business
• Set up meetings between client decision makers and company’s practice leaders/Principals
• Plan approaches and pitches. * Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives
• Participate in pricing the solution/service
• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion
• Present an image that mirrors that of the client
• Present new products and services and enhance existing relationships
• Work with technical staff and other internal colleagues to meet customer needs
• Arrange and participate in internal and external client debriefs
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
• Ensure that data is accurately entered and managed within the company’s CRM or other sales management system.
• Forecast sales targets and ensure they are met by the team.
• Work with marketing staff to ensure that prerequisites (like prequalification or getting on a vendor list) are fulfilled within a timely manner.
• Ensure all team members represent the company in the best light.

Jul 2012 – Jul 2013 · 1 yr · Bengaluru, Karnataka, India

•  Use Web resources to analyze market potential and create a strategic sales plan
•  Adapt modern networking techniques to reach influencers and decision makers
•  Adapt to different communication and motivation needs and review strategies developed for a particular prospect
•  Present benchmarking analysis and industry knowledge to establish credibility
•  Use financial business acumen skills to dollarize the solution
•  Execute a business development campaign based on the action plan developed during the workshop

Aug 2011 – Jun 2012 · 10 mos · Bangalore

• Communicate with clients effectively
• Analyze client needs accurately
• Organize effective oral and written presentations
• Assist the sales person to articulate the value proposition and sales closure.
• Revenue Generation
• Team Management
• Strong Negotiation skills
• Solution Sales Speciality
• Service Sales Speciality
• Product Sales Speciality