Dec 2021 – Apr 2024 · 2 yrs 4 mos · Remote

• Duties included managing the resource allocation tool and program for the DX Engineering Organization. Continued alignment to Adobe's Service Life Cycle (SLC) for 2000+ engineers in the organization. Manage and monitor JIRA changes and updates for the projects in the portfolio of solutions. Organize and run all large-scale events for the DX Engineering Organization, including All-Hands and Hackathons. Manage and oversee yearly contracts with global vendor workers to ensure alignment with company budgets. Assist with bi-annual planning and preparation for upcoming initiatives. Work closely with the DX Engineering leadership team to report updates for high level initiatives service life cycle updates.

Jan 2021 – Dec 2021 · 11 mos · Remote

• Duties included spearheading and managing program initiatives in collaboration with product and engineering team executives across the DX Engineering portfolio. Effectively communicated program expectations to ensure clarity on project objectives and deliverables. Monitored project progress, tracking milestones with a focus on quality and product integrity. Collaborated closely with cross-functional teams for resource management, JIRA alignment, and vendor involvement. Oversaw vendor budget for cross-solution contractor relationships. Acted as a liaison between stakeholders, fostering effective communication and alignment. Prepared and delivered program status reports to senior management, providing valuable updates. Prioritized stakeholder satisfaction, proactively addressing concerns and fostering positive relationships.

May 2019 – Dec 2020 · 1 yr 7 mos

• Duties included spearheading and managing program initiatives in collaboration with product and engineering team executives within the Marketo solution area. Effectively communicated program expectations to ensure clarity on project objectives and deliverables. Monitored project progress, tracking milestones with a focus on quality and product integrity. Collaborated closely with cross-functional teams for seamless program coordination and execution. Oversaw program budget and optimized resource allocation to achieve project goals. Conducted risk assessments and implemented mitigation strategies for successful outcomes. Acted as a liaison between stakeholders, fostering effective communication and alignment. Prepared and delivered program status reports to senior management, providing valuable updates. Prioritized stakeholder satisfaction, proactively addressing concerns and fostering positive relationships.

Jun 2018 – May 2019 · 11 mos

• Duties included collaborating closely with the VP of Program Management to handle various tasks and address issues within the product team. I took the initiative to create, document, and present new processes and procedures to improve efficiency within the engineering team. Effectively communicating expectations to product team members, I diligently tracked and analyzed deliverables, ensuring a focus on the quality and integrity of the final product.

Aug 2015 – May 2018 · 2 yrs 9 mos

• Duties included providing comprehensive support to the product team executives, including the CTO, CPO, GVP of Engineering, GVP of Product Management & UX, and Chief Architect. My responsibilities encompassed extensive calendar management, travel arrangements, conferences, and group events. I continued to manage, review, and reconcile spending for the Portland Office, ensuring financial accuracy. Acting as a liaison between the Engineering department and administrative/executive staff, I facilitated smooth communication and collaboration. Additionally, I assisted with site management for the Portland Office, supporting various administrative tasks to maintain efficient operations.

Feb 2013 – Aug 2015 · 2 yrs 6 mos

• Duties included maintaining the general office environment and serving as the first point of contact for visitors, vendors, and building staff. I was in charge of planning and hosting company and department events for the Portland office, creating enjoyable and memorable experiences. Additionally, I was responsible for reconciling the Portland office spending for accounting purposes and managing and submitting all purchase orders. I scheduled, ordered, and stocked kitchen and office supplies, ensuring a well-equipped and organized workspace. Another crucial aspect of my role was managing the calendar and travel arrangements for the Chief Technology Officer (CTO) along with providing support to HR. This involved addressing general policy and procedure inquiries and facilitating the onboarding process for new hires.

Jan 2008 – Jul 2013 · 5 yrs 6 mos · Portland, Oregon Area · On-site

• Duties included efficiently organizing and entering AP vendor invoices, AR customer billings, and Daily Journal Entries into the GL. I handled credit card payments, cash deposits, and the collection of past-due accounts. Additionally, I processed customer returns, claims, and inquiries, while ensuring the accuracy and maintenance of customers' accounts. Answering phones, filing as required, and providing support to the administrative staff, and sales team. I also played a pivotal role in organizing company events, preparing the monthly internal newsletter, and creating meeting presentations for the Owner/President.

Jul 2007 – Feb 2008 · 7 mos · Portland, Oregon Area · On-site

• Duties included efficiently managing the construction site office, maintaining up-to-date subcontractor's reports in the division files, and ensuring the accurate filing and organization of essential documents. I diligently handled various administrative tasks, such as transmittals, spreadsheets, and reference materials. Whenever required, I provided valuable assistance to the Project Manager and Project Engineers in carrying out their duties.